Empowerment In Practice

Question 1

How can you respect a service users right of dignity ?

Answer 1

Support a service users dignity by providing privacy for a patient who is using the bathroom in a hospital

Question 2

How can you promote a service users right of independence ?

Answer 2

-allowing an older person to choose where they wish to live , either in their own home or a residential care setting
-supporting a person with learning difficulties so they can live independently as possible

Question 3

How can you support the right of safety and security - changing legislation ?

Answer 3

Changing legislation - ban on smoking in public places

Question 4

How can you support the right of safety and security - dealing with conflict by applying clear policies and training ?

Answer 4

Applying policies regarding ;
-residents with dementia who assault staff they fail to recognise
-what to do if communication breaks down between social workers and other agencies

Question 5

How can you support the right of safety and security - protecting from risk and harm ?

Answer 5

Applying measures to deal with violent behaviour of people attending accident and emergency (A&E) who are affected by alcohol or drugs , including provision of security staff in hospitals

Question 6

How can you support the right of safety and security - encouraging behaviour change ?

Answer 6

-using education and training such as healthy living campaigns
-using language which is accessible to service users

Question 7

How can you support the right of safety and security - balancing individuals rights with other service users and staff ?

Answer 7

Providing clear training and policies so all are cared for and protected appropriately

Question 8

How can you support the right of equality - ensuring equal opportunities and access to services ?

Answer 8

-fair allocation of budgets for provision of different services
-accountability through local authority representation

Question 9

How can you support the right of freedom from discrimination - providing clear guidelines for practice and complaints procedures ?

Answer 9

-registering complaints , investigating them and receiving feedback
-official recognition of and investigations into abuse
-representing cases where some treatments are available in some area but not in others . This is sometimes called the NHS postcode lottery