Report Writing & IPC

Question 1

What are three types of incident reports?

Answer 1

1) Initial Report
2) Progress/Supplemental Report
3) Closing Report

Question 2

There are specific general qualities found in a good report. These qualities are:

Answer 2

Accuracy
Conciseness
Clarity
Legibility
Objectivity

Question 3

A good report should answer the following:

Answer 3

Who
What
When
Where
Why (If Possible)
How

Question 4

When writing the narrative of the report, the officer should organize the information in either what two types of order?

Answer 4

Chronological
OR
Categorical

Question 5

All police reports should be written using _____ person and _____ voice.

Answer 5

First

Active

Question 6

The agency ID number is the ORI assigned to the agency by ______.

Answer 6

GCIC, which is managed by GBI

Question 7

What provides for public access to LE records?

Answer 7

The Georgia Open Records Act
* However, OCGA 50-18-72, gives LE the discretion to withhold investigative records (other than initial incident or arrest report) during a pending investigation or prosecution

Question 8

The transmission of an idea from the mind of one person to the mind of another with mutual understanding.

Answer 8

Communication

Question 9

Successfully communicating with another person is _________.

Answer 9

Interpersonal Communication

Question 10

What serves as the “rules of the road” for effective communication?

Answer 10

Ethics

Question 11

What are three main elements of communication?

Answer 11

Message Intended
Message Sent
Message Received

Question 12

What are the 5 basic components of interpersonal communication?

Answer 12

Encoding
Sending
Receiving
Decoding
Feedback

Question 13

What 3 elements help convey a message in verbal communication

Answer 13

Tone
Pitch
Volume

Question 14

93% of communication is ______.

Answer 14

Non-Verbal

Question 15

List some examples of paralanguage.

Answer 15

Facial Expressions
Hand Motions
Style of Dress
Body Posture
Style of Haircut
How we drive

Question 16

What component of communication allows participants in a conversation to verify and confirm critical information, and complete the loop of understanding.

Answer 16

Feedback

Question 17

Effective communicators use _____ & _____ techniques to convey messages that can be received in a way that most closely matches the sender’s intent.

Answer 17

Verbal & Non-Verbal

Question 18

The study of spatial requirements of humans and animals and the effects on behavior, communication, and social interaction.

Answer 18

Proxemics

Question 19

Give some examples of barriers to effective communication.

Answer 19

Communication skills
Poor attitudes
Differing values
Different proxemics
Prejudice

Question 20

The ability to understand another person’s condition from his/her perspective and is an important communication skill that can affect the way we listen.

Answer 20

Empathy

Question 21

What are some behavioral cues that influence how messages are sent and received when communicating?

Answer 21

Facial Expressions
Body Language
Gestures

Question 22

Name some selective listening habits that are bad and communicators should avoid.

Answer 22

Typecasting
Second Guessing
Making Assumptions

Question 23

Effective communicators use active listening habits to ensure clear communication. Give some examples:

Answer 23

Making eye contact
Separating information from emotion
Asking clarifying questions

Question 24

When writing a report, paint a picture that is based upon facts. Don’t use:

Answer 24

Jargon or words that are not understood.

Question 25

What is the biggest barrier in regards to Officer interpersonal communications?

Answer 25

Attitude

Question 26

What is the best way for an officer to gain public confidence and trust?

Answer 26

Professionalism

Question 27

Incident reports should be based on:

Answer 27

Facts

Question 28

To avoid ignorance, Peace Officers should:

Answer 28

Educate themselves

Question 29

Conflict between two groups of people is known as:

Answer 29

Prejudice (racism)

Question 30

Learned behavior is characterized by...

Answer 30

Prejudice

Question 31

Mislaid property documentation =

Answer 31

Supplemental

Question 32

The ability to see, hear, or become aware of something through the senses or the way in which something is regarded, understood, or interpreted.

Answer 32

Perception

Question 33

Past Experience + Observation =

Answer 33

Perception

Question 34

Preconceived opinions that are NOT based on reason or actual experience.

Answer 34

Prejudices

Question 35

Law Enforcement Officers must recognize his/her own ________ and take _______ to prevent them from affecting their perception or decision making.

Answer 35

Prejudices | Proactive Steps

Question 36

If a stolen or lost item is found and being returned to the owner, the officer should require the owner to verify ownership by describing the items, supplying the serial number, and giving info that clearly establishes ownership. What must then be completed by the Officer?

Answer 36

A supplemental report must be completed indicating to whom the item was returned, and the steps that was taken to verify ownership.

Question 37

Vehicle descriptions can be obtained using the acronym CYMBALS. What does this stand for?

Answer 37

``` Color Year Make & Model Body Style All additional info License tag number State ```

Question 38

Moral principles that govern a person’s or group’s behavior.

Answer 38

Ethics defined.

Question 39

Triggers that cause an individual to respond in a particular way and can either support the message or damage the message by distracting and misleading the participants.

Answer 39

Cues

Question 40

Information that is unrelated to the message and which disturbs or interrupts the communication is called ____.

Answer 40

Noise

Question 41

Two of the most common causes of prejudice are ______ & ______.

Answer 41

Fear | Ignorance

Question 42

The belief in the inherent superiority of one’s own ethnic group or culture.

Answer 42

Ethnocentrisim

Question 43

What are the 3 major influences on your personality development?

Answer 43

Biological Unique experiences Cultural influences

Question 44

The fact or state of belonging to a social group that has a common national or cultural tradition.

Answer 44

Ethnicity defined

Question 45

Each of the major divisions of humankind, having distinct physical characteristics.

Answer 45

Race defined

Question 46

Barriers to effective communication include:

Answer 46

``` Difference in communication skills Poor attitudes Differing values Different proxemics Prejudice ```

Question 47

All people deserve to be treated with ______& ______.

Answer 47

Dignity | Respect

Question 48

Always be courteous & professional. When initiating a contact, always start by saying:

Answer 48

Your name Agency Reason for the contact