IPC; Traffic Enforcement, Direction & Control; Patrol Observation, Juvenile Law, Report Writing Flashcards
The transmission of an idea from the mind of one person to the mind of another with mutual understanding.
Communication
Successfully communicating with another person is ___________________________.
Interpersonal Communication
What serves as the “rules of the road” for effective communication?
Ethics
What are the three main elements of communication?
1) Message Intended
2) Message Sent
3) Message Received
What are the five basic components of interpersonal communication?
1) Encoding
2) Sending
3) Receiving
4) Decoding
5) Feedback
What three elements help convey a message in verbal communication?
1) Tone
2) Pitch
3) Volume
93% of communication is ________________.
Non-Verbal
List some examples of paralanguage.
1) Facial expressions
2) Hand motions
3) Style of dress
4) Body posture
5) Style of haircut
6) How we drive
What component of communication allows participants in a conversation to verify and confirm critical information, and complete the loop of understanding.
Feedback
Effective communicators use _________ & _________ techniques to convey messages that can be received in a way that most closely matches the sender’s intent.
Verbal & Non-verbal
The study of spatial requirements of humans and animals and the effects on behavior, communication, and social interaction.
Proxemics
Give some examples of barriers to effective communication.
1) Communication skills
2) Poor attitudes
3) Differing values
4) Different proxemics
5) Prejudice
The ability to understand another person’s condition from his or her perspective and is an important communication skill that can affect the way we listen.
Empathy
What are some behavioral cues that influence how messages are sent and received when communicating?
1) Facial expressions
2) Body language
3) Gestures
Name some selective listening habits that are bad and communicators should avoid.
1) Typecasting
2) Second guessing
3) Making assumptions
What type of stops must be based on articulable reasonable suspicion?
Investigative
Traffic
Pedestrian
Effective communicators use active listening habits to ensure clear communication. Give some examples:
1) Making appropriate eye contact
2) Separating information from emotion
3) Asking clarifying questions
All people deserve to be treated with _________ & _________.
Dignity & Respect
True/False
All arrests, searches, and property seizures must be based on probable cause.
True
When initiating a contact, always start by stating:
1) Your name
2) Your agency
3) The reason for the contact
What is a juvenile entitled to In Re Gault?
The right to council.
To be professional, ethical, and objective a police officer should:
Recognize his prejudices and not permit them to influence his actions.
What has to be completed if “pacing” is used to initiate a traffic stop for speeding?
Maintenance records must be maintained showing calibration after every service.
*Pacing is rarely used anymore.
One long whistle blast means:
STOP
