Quiz 8

Question 1

Which of the following is a change in the manner in which an organization does its work?

1) Product
2) Entrepreneurship
3) Incremental
4) Technology
5) Creativity

Answer 1

4) Technology

Question 2

Which of the following provides a safe harbor where ideas from employees throughout the company can be developed without interference from company bureaucracy or politics?

1) An inventor
2) A sponsor
3) A new-venture team
4) An idea champion
5) An idea incubator

Answer 2

5) An idea incubator

Question 3

Which of the following means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

1) A new-venture team
2) Open innovation
3) An inventor
4) An idea champion
5) An idea incubator

Answer 3

2) Open innovation

Question 4

A _____ change is related to the organization production process.

Answer 4

Technological

Question 5

Successful change requires that organizations be capable of both creating and implementing ideas, which means the organization must learn to be _____.

Answer 5

Ambidextrous

Question 6

At which stage of the change process do managers evaluate problems and opportunities?

Answer 6

Need for change

Question 7

The adoption of a new idea or behavior by an organization is known as organizational _____.

Answer 7

Change

Question 8

Which approach to change implementation should be used when a crisis exists?

Answer 8

Coercion

Question 9

When trying to overcome the resistance for change, which approach is best suited when change is technical?

Answer 9

Communication

Question 10

Which of the following is a person who sees the need for and fights for productive change in an organization?

1) A critic
2) An idea champion
3) A creative individual
4) A catalyst
5) A sponsor

Answer 10

2) An idea champion

Question 11

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____.

Answer 11

Innovation roles

Question 12

Shared development of innovations among several departments is emphasized by the _____ approach to innovation.

Answer 12

Horizontal linkage model

Question 13

Which of the following describes a person who is passionately committed to a new product of idea despite rejection by others?

1) A skunkwork
2) A new-venture team
3) An investor
4) An idea champion
5) A sponsor

Answer 13

4) An idea champion

Question 14

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called _____.

Answer 14

Creativity

Question 15

_____ refers to innovations in products, services, or processes that radically change an industry’s rules of the game for producers and consumers.

Answer 15

Disruptive innovation

Question 16

_____ change is a change in the organization’s product or service outputs.

Answer 16

Product

Question 17

Organizational development involves three distinct stages for achieving behavioral and attitudinal change. The three stages, in order, are:

Answer 17

Unfreeze, change, refreeze

Question 18

Communication and education tactic to change implementation should be used when:

Answer 18

Change is technical

Question 19

The _____ approach to change implementation should be used when users have power to resist.

Answer 19

Participation

Question 20

The final step to be managed in the change process is:

Answer 20

Implementation