Quiz 14 Flashcards
Which of the following is a standard of conduct that is shared by team members and guides their behavior?
1) Leadership
2) Cohesiveness
3) Norm
4) Attitude
5) None of these
3) Norm
Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?
1) She should waste little time; get the team focused on the task.
2) She should help the team clarify roles and responsibilities.
3) She should allow time for team members to become acquainted with one another; allow for informal social interaction.
4) She should let someone else worry about this since she is the leader.
5) She should propose to disband the team.
3) She should allow time for team members to become acquainted with one another; allow for informal social interaction.
The _____ the team interacts, the _____ cohesive the team.
More, more
Sylvia is a member of a team that uses e-mail, instant messaging, and blogging to communicate. Although she sees members of her team on breaks and at lunch, Sylvia does not interact with them face-to-face in a professional setting. Sylvia’s team can best be described as a:
Virtual team
All of the following are common dysfunctions of teams EXCEPT:
1) lack of trust.
2) avoidance of accountability.
3) fear of conflict.
4) lack of commitment.
5) results orientation.
5) results orientation.
During the _____ stage of team development, the major emphasis is on task accomplishment.
Performing
_____ is the extent to which team members are attracted to the team and motivated to remain in it.
Cohesiveness
Which of the five stages of team development is marked by conflict and disagreement?
1) Performing
2) Norming
3) Storming
4) Forming
5) Reforming
3) Storming
Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.
Functional
During which stage of team development should the team leader help clarify team roles, norms, and values?
Norming
_____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.
Integrative negotiation
Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?
1) Vertical
2) Command
3) Special-purpose
4) Cross-functional
5) Functional
3) Special-purpose
_____ is a role in which the individual provides support for team members’ emotional needs.
A socioemotional role
Which of the following is the first stage of team development?
1) Forming
2) Storming
3) Norming
4) Performing
5) Reforming
1) Forming
Which of the following statements is true?
1) Self-managed teams are empowered with decision-making authority.
2) Self-managed teams still rely heavily on their manager.
3) Self-managed teams have little access to resources.
4) Self-managed teams will eventually develop into problem-solving teams.
5) None of these
1) Self-managed teams are empowered with decision-making authority.
