Quiz 7 Flashcards
_____ means that each employee is held accountable to only one supervisor.
Unity of command
Which of the following typically is NOT considered a staff department?
1) Strategic planning
2) Human resources
3) Research and development
4) Manufacturing
5) Accounting
4) Manufacturing
_____ means that decision authority is located near the _____ of the organization.
Centralization; top
Self-contained unit structure is a term used for:
Divisional structure
When departments are grouped together on the basis of organizational outputs, the organization is using a:
Divisional structure
Relative to a flat organizational structure, a tall structure has a _____ span of management and _____ hierarchical levels.
Narrow; more
Gina wishes to transfer authority and responsibility to her subordinates. This process is known as:
Delegation
Strategy defines _____ to do (it) while organizing defines _____ to do (it).
What; how
An advantage of functional structures is the:
Resulting economies of scale.
Which of the following refers to the deployment of organizational resources to achieve strategic goals?
1) Leading
2) Planning
3) Organizing
4) Strategic management
5) Controlling
3) Organizing
Which of the following factors is NOT associated with larger span of control?
1) Subordinates are located at various different locations.
2) Subordinates are highly trained and need little direction.
3) Rules and procedures defining task activities are available.
4) Work performed by subordinates is stable and routine.
5) Subordinates perform similar work tasks.
1) Subordinates are located at various different locations.
Change and uncertainty in the environment are usually associated with _____.
Decentralization
Global companies often use a _____ structure to achieve simultaneous coordination of products across countries.
Matrix
Which of the following refers to the degree to which organizational tasks are subdivided into individual jobs?
1) Autonomy
2) Work specialization
3) Multitasking
4) Team structure
5) Lines of authority
2) Work specialization
Which of the following refers to the number of employees reporting to a supervisor?
1) Delegation
2) The span of management
3) The chain of command
4) The management chain
5) The line of authority
2) The span of management
Which of the following leads to strong coordination across functional areas and greater flexibility in responding to changes in the environments?
1) Reengineering
2) Downsizing
3) An ad hoc committee
4) Layoffs
5) A temporary committee
1) Reengineering
Salta Communications is a global telecommunications company that has operations on four continents. The CEO’s direct supervisors include VPs for the North American South American, European, and the Asian divisions. Salta can best be described as using what organizational structure?
Geographic
Which of the following structures is most consistent with a strategy of stability?
1) Matrix structure
2) Functional structure
3) Team-based structure
4) Learning structure
5) Organic structure
2) Functional structure
Typically, project managers have authority over _____ but not over _____ assigned to it.
The project; people
All of the following are the major disadvantages of the matrix structure EXCEPT:
1) the power imbalance that can result between the sides of the matrix.
2) enlarged tasks for employees.
3) the confusion caused by the dual chain of command.
4) it generates a large amount of conflict.
5) managers spend much time resolving conflict.
2) Enlarged tasks for employees.
The matrix structure violates which of the following principles of management?
Unity of command
Which of the following is the basis for grouping positions into departments and departments into the total organization?
1) Specialization
2) Departmentalization
3) Formalization
4) Decentralization
5) Centralization
2) Departmentalization
The biggest advantage to a virtual network approach is _____ and _____ on a global scale.
Flexibility; competitiveness
_____ refers to a clearly defined line of authority in the organization that includes all employees.
Scalar principle
Which of the following characteristics distinguishes authority?
1) Subordinates accept it.
2) It is vested in people, not positions.
3) It emerges from the organizational values.
4) It flows across the horizontal hierarchy.
5) Individuals are born with this power.
1) Subordinates accept it.
Relative to the functional structure, the divisional structure:
Encourages decentralization.
Kent works at the Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a _____ structure.
Matrix
The _____ is an organization structure that divides the major functions of the organization into separate companies.
Virtual network approach
A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.
Matrix
Which of the following organizations have a flat structure compared to others?
1) Organization D with six hierarchical levels
2) Organization E with seven hierarchical levels
3) Organization A with eleven hierarchical levels
4) Organization C with eight hierarchical levels
5) Organization B with three hierarchical levels
5) Organization B with three hierarchical levels
The formal and legitimate right of a manager to make decisions is _____.
Authority
Organization structure is defined as the:
Framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated.
All of the following are advantages of a functional structure EXCEPT:
1) in-depth skill specialization and development.
2) excellent coordination between functions.
3) career progress within functional departments.
4) economies of scale.
5) high quality technical problem solving.
2) Excellent coordination between functions.
Which department performs tasks that reflect the organization’s primary goals and mission?
Line
All functions in a specific country or region report to the same division manager in _____ divisions.
Geographic-based
Carly’s Clothes, Inc. manufactures children’s clothes. Which of the following departments for Carly’s Clothes can be considered a line department?
1) Marketing department
2) Finance department
3) Human Resources department
4) Research and development department
5) Manufacturing department
5) Manufacturing department
When work specialization is extensive:
Employees perform a single task.
Jacob was recently looking at his company’s organization chart in an attempt to discover who reports to whom. Jacob is studying his organization’s:
Chain of command
The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called _____.
Accountability
A pure functional structure is most appropriate for achieving:
Internal efficiency goals.
