Quiz 7

Question 1

_____ means that each employee is held accountable to only one supervisor.

Answer 1

Unity of command

Question 2

Which of the following typically is NOT considered a staff department?

1) Strategic planning
2) Human resources
3) Research and development
4) Manufacturing
5) Accounting

Answer 2

4) Manufacturing

Question 3

_____ means that decision authority is located near the _____ of the organization.

Answer 3

Centralization; top

Question 4

Self-contained unit structure is a term used for:

Answer 4

Divisional structure

Question 5

When departments are grouped together on the basis of organizational outputs, the organization is using a:

Answer 5

Divisional structure

Question 6

Relative to a flat organizational structure, a tall structure has a _____ span of management and _____ hierarchical levels.

Answer 6

Narrow; more

Question 7

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as:

Answer 7

Delegation

Question 8

Strategy defines _____ to do (it) while organizing defines _____ to do (it).

Answer 8

What; how

Question 9

An advantage of functional structures is the:

Answer 9

Resulting economies of scale.

Question 10

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

1) Leading
2) Planning
3) Organizing
4) Strategic management
5) Controlling

Answer 10

3) Organizing

Question 11

Which of the following factors is NOT associated with larger span of control?

1) Subordinates are located at various different locations.
2) Subordinates are highly trained and need little direction.
3) Rules and procedures defining task activities are available.
4) Work performed by subordinates is stable and routine.
5) Subordinates perform similar work tasks.

Answer 11

1) Subordinates are located at various different locations.

Question 12

Change and uncertainty in the environment are usually associated with _____.

Answer 12

Decentralization

Question 13

Global companies often use a _____ structure to achieve simultaneous coordination of products across countries.

Answer 13

Matrix

Question 14

Which of the following refers to the degree to which organizational tasks are subdivided into individual jobs?

1) Autonomy
2) Work specialization
3) Multitasking
4) Team structure
5) Lines of authority

Answer 14

2) Work specialization

Question 15

Which of the following refers to the number of employees reporting to a supervisor?

1) Delegation
2) The span of management
3) The chain of command
4) The management chain
5) The line of authority

Answer 15

2) The span of management

Question 16

Which of the following leads to strong coordination across functional areas and greater flexibility in responding to changes in the environments?

1) Reengineering
2) Downsizing
3) An ad hoc committee
4) Layoffs
5) A temporary committee

Answer 16

1) Reengineering

Question 17

Salta Communications is a global telecommunications company that has operations on four continents. The CEO’s direct supervisors include VPs for the North American South American, European, and the Asian divisions. Salta can best be described as using what organizational structure?

Answer 17

Geographic

Question 18

Which of the following structures is most consistent with a strategy of stability?

1) Matrix structure
2) Functional structure
3) Team-based structure
4) Learning structure
5) Organic structure

Answer 18

2) Functional structure

Question 19

Typically, project managers have authority over _____ but not over _____ assigned to it.

Answer 19

The project; people

Question 20

All of the following are the major disadvantages of the matrix structure EXCEPT:

1) the power imbalance that can result between the sides of the matrix.
2) enlarged tasks for employees.
3) the confusion caused by the dual chain of command.
4) it generates a large amount of conflict.
5) managers spend much time resolving conflict.

Answer 20

2) Enlarged tasks for employees.

Question 21

The matrix structure violates which of the following principles of management?

Answer 21

Unity of command

Question 22

Which of the following is the basis for grouping positions into departments and departments into the total organization?

1) Specialization
2) Departmentalization
3) Formalization
4) Decentralization
5) Centralization

Answer 22

2) Departmentalization

Question 23

The biggest advantage to a virtual network approach is _____ and _____ on a global scale.

Answer 23

Flexibility; competitiveness

Question 24

_____ refers to a clearly defined line of authority in the organization that includes all employees.

Answer 24

Scalar principle

Question 25

Which of the following characteristics distinguishes authority?

1) Subordinates accept it.
2) It is vested in people, not positions.
3) It emerges from the organizational values.
4) It flows across the horizontal hierarchy.
5) Individuals are born with this power.

Answer 25

1) Subordinates accept it.

Question 26

Relative to the functional structure, the divisional structure:

Answer 26

Encourages decentralization.

Question 27

Kent works at the Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a _____ structure.

Answer 27

Matrix

Question 28

The _____ is an organization structure that divides the major functions of the organization into separate companies.

Answer 28

Virtual network approach

Question 29

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

Answer 29

Matrix

Question 30

Which of the following organizations have a flat structure compared to others?

1) Organization D with six hierarchical levels
2) Organization E with seven hierarchical levels
3) Organization A with eleven hierarchical levels
4) Organization C with eight hierarchical levels
5) Organization B with three hierarchical levels

Answer 30

5) Organization B with three hierarchical levels

Question 31

The formal and legitimate right of a manager to make decisions is _____.

Answer 31

Authority

Question 32

Organization structure is defined as the:

Answer 32

Framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated.

Question 33

All of the following are advantages of a functional structure EXCEPT:

1) in-depth skill specialization and development.
2) excellent coordination between functions.
3) career progress within functional departments.
4) economies of scale.
5) high quality technical problem solving.

Answer 33

2) Excellent coordination between functions.

Question 34

Which department performs tasks that reflect the organization’s primary goals and mission?

Answer 34

Line

Question 35

All functions in a specific country or region report to the same division manager in _____ divisions.

Answer 35

Geographic-based

Question 36

Carly’s Clothes, Inc. manufactures children’s clothes. Which of the following departments for Carly’s Clothes can be considered a line department?

1) Marketing department
2) Finance department
3) Human Resources department
4) Research and development department
5) Manufacturing department

Answer 36

5) Manufacturing department

Question 37

When work specialization is extensive:

Answer 37

Employees perform a single task.

Question 38

Jacob was recently looking at his company’s organization chart in an attempt to discover who reports to whom. Jacob is studying his organization’s:

Answer 38

Chain of command

Question 39

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called _____.

Answer 39

Accountability

Question 40

A pure functional structure is most appropriate for achieving:

Answer 40

Internal efficiency goals.