Quiz 5

Question 1

_______ enables firms to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization if managers aren’t prepared with a quick and appropriate response.

Answer 1

Crisis Planning

Question 2

Which of these are true about contingency plans?

1) They are developed to achieve a set of goals that are unlikely to be repeated in the future.
2) They are used to provide guidance for tasks performed repeatedly within the organization.
3) They define company responses to specific situations, such as emergencies or setbacks.
4) They are most important in the organizations.
5) None of these

Answer 2

3) They define company responses to specific situations, such as emergencies or setbacks.

Question 3

Which of these are described by mission statements?

1) Corporate values
2) Product quality
3) Location of facilities
4) All of these
5) None of these

Answer 3

4) All of these

Question 4

______ involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.

Answer 4

Scenario building

Question 5

Which type of plan helps managers implement the overall strategic plan?

Answer 5

Tactical

Question 6

A long-term time frame is most closely associated with:

Answer 6

Strategic plans

Question 7

Of the management functions, which is considered the most fundamental?

Answer 7

Planning

Question 8

A blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a(n) _____.

Answer 8

Plan

Question 9

SWOT analysis stands for:

Answer 9

strengths, weaknesses, opportunities, and threats

Question 10

Which of the following is not a step in the organizational planning process?

1) Plan operations
2) Monitor and learn
3) Develop the plan
4) Plan marketing tactics
5) Translate the plan

Answer 10

4) Plan marketing tactics

Question 11

Which of the following refer to specific results expected from individuals?

1) Mission statements
2) Operational goals
3) Strategic goals
4) Operational plans
5) Tactical goals

Answer 11

2) Operational goals

Question 12

______ is primarily responsible for strategic goals/plans.

Answer 12

Top management

Question 13

_____ refers to a desired future state that an organization attempts to realize.

Answer 13

Goal

Question 14

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called:

Answer 14

Tactical goals

Question 15

“We respect our employees and value their diversity” is an example of a statement you are most likely to find in the organization’s _____.

Answer 15

Mission

Question 16

A statement that identifies distinguishing characteristics of an organization is known as a(n):

Answer 16

Mission statement

Question 17

Sarah is a middle manager at Stylin’ Sneakers Corporation. She is most likely responsible for the achievement of _____ goals.

Answer 17

Tactical

Question 18

One major limitation of goals and plans is:

Answer 18

Goals and plans may cause rigidity in a turbulent environment.

Question 19

______ is the act of determining the organization’s goals and the means for achieving them.

Answer 19

Planning

Question 20

The official goals of the organization are best represented by the _____.

Answer 20

Strategic goals

Question 21

Which of these is(are) primarily concerned with tactical goals/plans?

Answer 21

Middle management

Question 22

______ refers to a broadly stated definition of the organization’s basic business scope and operations that distinguishes it from similar types of organizations.

Answer 22

Mission statement

Question 23

Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?

Answer 23

Covers key result areas

Question 24

“We seek to become the premier business school in the west” is an example of a statement you are most likely to find in the organization’s _______.

Answer 24

Mission

Question 25

Which of the following is a commonly-cited limitation of planning?

Answer 25

Plans can create a false sense of security.

Question 26

_______ are the broad statements of where the organization wants to be in the future.

Answer 26

Strategic goals

Question 27

The planning process begins with:

Answer 27

The development of a mission statement

Question 28

Managers use _____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.

Answer 28

Operational goals

Question 29

________ refers to what sets the organization apart from others and provides it with a distinct edge.

Answer 29

Competitive advantage

Question 30

The organization’s reason for existence is known as the organization’s _____.

Answer 30

Mission