Quiz 5 Flashcards
_______ enables firms to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization if managers aren’t prepared with a quick and appropriate response.
Crisis Planning
Which of these are true about contingency plans?
1) They are developed to achieve a set of goals that are unlikely to be repeated in the future.
2) They are used to provide guidance for tasks performed repeatedly within the organization.
3) They define company responses to specific situations, such as emergencies or setbacks.
4) They are most important in the organizations.
5) None of these
3) They define company responses to specific situations, such as emergencies or setbacks.
Which of these are described by mission statements?
1) Corporate values
2) Product quality
3) Location of facilities
4) All of these
5) None of these
4) All of these
______ involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed.
Scenario building
Which type of plan helps managers implement the overall strategic plan?
Tactical
A long-term time frame is most closely associated with:
Strategic plans
Of the management functions, which is considered the most fundamental?
Planning
A blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a(n) _____.
Plan
SWOT analysis stands for:
strengths, weaknesses, opportunities, and threats
Which of the following is not a step in the organizational planning process?
1) Plan operations
2) Monitor and learn
3) Develop the plan
4) Plan marketing tactics
5) Translate the plan
4) Plan marketing tactics
Which of the following refer to specific results expected from individuals?
1) Mission statements
2) Operational goals
3) Strategic goals
4) Operational plans
5) Tactical goals
2) Operational goals
______ is primarily responsible for strategic goals/plans.
Top management
_____ refers to a desired future state that an organization attempts to realize.
Goal
Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called:
Tactical goals
“We respect our employees and value their diversity” is an example of a statement you are most likely to find in the organization’s _____.
Mission
A statement that identifies distinguishing characteristics of an organization is known as a(n):
Mission statement
Sarah is a middle manager at Stylin’ Sneakers Corporation. She is most likely responsible for the achievement of _____ goals.
Tactical
One major limitation of goals and plans is:
Goals and plans may cause rigidity in a turbulent environment.
______ is the act of determining the organization’s goals and the means for achieving them.
Planning
The official goals of the organization are best represented by the _____.
Strategic goals
Which of these is(are) primarily concerned with tactical goals/plans?
Middle management
______ refers to a broadly stated definition of the organization’s basic business scope and operations that distinguishes it from similar types of organizations.
Mission statement
Darren set goals for each of his employees. Each employee ended up with at least twenty-five goals. This process violates which of the following criteria for effective goals?
Covers key result areas
“We seek to become the premier business school in the west” is an example of a statement you are most likely to find in the organization’s _______.
Mission
Which of the following is a commonly-cited limitation of planning?
Plans can create a false sense of security.
_______ are the broad statements of where the organization wants to be in the future.
Strategic goals
The planning process begins with:
The development of a mission statement
Managers use _____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.
Operational goals
________ refers to what sets the organization apart from others and provides it with a distinct edge.
Competitive advantage
The organization’s reason for existence is known as the organization’s _____.
Mission
