Project Stakeholder Management

Question 1

Identify Stakeholders

Inputs

Answer 1

.1 Project charter

.2 Business documents
• Business case
• Benefits management plan

.3 Project management plan
• Communications management plan
• Stakeholder engagement plan

.4 Project documents
• Change log
• Issue log
• Requirements documentation

.5 Agreements

.6 Enterprise environmental factors

.7 0rganizationaI process assets

Question 2

Identify Stakeholders

Tools

Answer 2

.1 Expert judgment

.2 Data gathering
• Questionnaires and surveys
• Brainstorming

3 Data analysis
• Stakeholder analysis
• Document analysis

.4 Data representation
• Stakeholder mapping/ representation

.5 Meetings

Question 3

Identify Stakeholders

Outputs

Answer 3

.1 Stakeholder rogister

.2 Change requests

.3 Project management plan updates
• Requirements management plan
• Communications management plan
• Risk management plan
• Stakeholder engagement plan

.4 Project documents updates
• Assumption log
• Issue log
• Risk register

Question 4

Plan Stakeholder Engagement

Inputs

Answer 4

.1 Project charter

.2 Project management plan
• Resource management plan
• Communications management plan
• Risk management plan

.3 Project documents
• Assumption log
• Change log
• Issue log
• Project schedule
• Risk register
• Stakeholder register

.4 Agreements

.5 Enterprise environmental factors

.6 Organizational process assets

Question 5

Plan Stakeholder Engagement

Tools

Answer 5

.1 Expert judgment

.2 Data gathering
• Benchmarking

.3 Data analysis
• Assumption and constraint analysis
• Root cause analysis

4 Decision making
• Prioritization/ranking

.5 Data representation
• Mind mapping
• Stakeholder engagement assessment matrix

.6 Meetings

Question 6

Plan Stakeholder Engagement

Outputs

Answer 6

1. Stakeholder Engagement Plan

Question 7

Manage Stakeholder Engagement

Inputs

Answer 7

. 1 Project management plan
• Communications management plan
• Risk management plan
• Stakeholder engagement plan
• Change management plan

.2 Project documents
• Change log
• Issue log
• Lessons learned register
• Stakeholder register

.3 Enterprise environmental factors

.4 Organizational process assets

Question 8

Manage Stakeholder Engagement

Tools

Answer 8

.1 Expert judgment

.2 Communication skills
• Feedback

.3 Interpersonal and team skills
• Conflict management
• Cultural awareness
• Negotiation
• Obseivation/conversation
• Political awareness

.4 Ground rules

.5 Meetings

Question 9

Manage Stakeholder Engagement

Outputs

Answer 9

.1 Change requests

.2 Project management plan updates
• Communications management plan
• Stakeholder engagement plan

.3 Project documents updates
• Change log
• Issue log
• Lessons learned register
• Stakeholder register

Question 10

Monitor Stakeholder Engagement

Inputs

Answer 10

.1 Project management plan
• Resource management plan
• Communications management plan
• Stakeholder engagement plan

.2 Project documents
• Issue log
• Lessons learned register
• Project communications
• Risk register
• Stakeholder register

.3 Work performance data

.4 Enterprise environmental factors

.5 Organizational process assets

Question 11

Monitor Stakeholder Engagement

Tools

Answer 11

.1 Data analysis
• Alternatwes analysis
• Root cause analysis
• Stakeholder analysis

.2 Decision making
• Multicriteria decision analysis
• Voting

.3 Data representation
• Stake hol der en gage ment assessment matrix

.4 Communication skills
• Feedback
• Presentations

.5 Interpersonal and team skills
• Active listening
• Cultural awareness
• Leadership
• Networking
• Political awareness

.6 Meetings

Question 12

Monitor Stakeholder Engagement

Outputs

Answer 12

.1 Work performance information

.2 Change requests

.3 Project management plan updates
• Resource management plan
• Communications management plan
• StakehoId r engagement plan

.4 Project documents updates
• Issue log
• Lessons learned register
• Risk register
• Stakeholder register