Project Quality Management

Question 1

Plan Quality Management

Inputs

Answer 1

.1 Project charter

.2 Project management plan
• Requirements managerment plan
• Risk management plan
• StakehoIder engagement plan
• Scope baseline

.3 Project documents
• Assumption log
• Requirements documentation
• Require me nts traceability matrix
• Risk register
• Stakeholder register

.4 Enterprise environmental factors

.5 Organizational process assets

Question 2

Plan Quality Management

Tools

Answer 2

.1 Expert judgment

.2 Data gathering
• Benchmarking
• Brainstorming
• Interviews

.3 Data analysis
• Cost-benefit analysis
• Cost of quality

.4 Decision making
• Multi criteria decision analysis
.5 Data representation
• Flowcharts
• Logical data model
• Matrix diagrams
• Mind mapping
.6 Test and inspection planning

.7 Meetings

Question 3

Plan Quality Management

Outputs

Answer 3

.1 Quality management plan

.2 Quality metrics

.3 Project management plan updates
• Risk management plan
• Scope baseline
.4 Project documents updates
• Lessons learned register
• Requirementstraceability matrix
• Risk register
• Stakeholder register

Question 4

Manage Quality

Inputs

Answer 4

.1 Project management plan
• Quality management plan

.2 Project documents
• Lessons learned register
• Quality control measurements
• Quality metrics
• Risk report

.3 Organizational process assets

Question 5

Manage Quality

Tools

Answer 5

.1 Data gathering
• Checklists

.2 Data analysis
• Alternatives analysis
• Document analysis
• Process analysis
• Root cause analysis

.3 Decision making
• Multicriteria decision analysis
.4 Data representation
• Affinity diagrams
• Cause-and-effect diagrams
• Rowe harts
• Histograms
• Matrix diagrams
• Scatter diagrams

.5 Audits
.6 Design for X
.7 Problemsolving
.8 Quality improvement methods

Question 6

Manage Quality

Outputs

Answer 6

.1 Quality reports

.2 Test and evaluation documents

.3 Change requests

.4 Project management plan updates
• Quality management plan
• Scope baseline
• Schedule baseline
• Cost baseline

.5 Project documents updates
• Issue log
• Lessons learned register
• Risk register

Question 7

Control Quality

Inputs

Answer 7

.1 Project management plan
• Quality management plan

.2 Project documents
• Lessons learned register
• Quality metrics
• Test and evaluation documents
.3 Approved change requests

.4 Deliverables

.5 Work performance data

.6 Enterprise environmental factors
.7 Organizational process assets

Question 8

Control Quality

Tools

Answer 8

.1 Data gathering
• Checklists
• Check sheets
• Statistical sampling
• Questionnaires and surveys

.2 Data analysis
• Performance reviews
• Root cause analysis

.3 Inspection
.4 Testing/product evaluations

.5 Data representation
• Cause-and-effect diagrams
• Control charts
• Histogram
• Scatter diagrams

.6 Meetings

Question 9

Control Quality

Outputs

Answer 9

.1 Quality control measurements

.2 Verified deliverables

.3 Work performance information

.4 Change requests

.5 Project management plan updates
• Quality management plan

.6 Project documents updates
• Issue log
• Lessons learned register
• Risk register
• Test and evaluation documents