Project Communications Management

Question 1

Plan Communications Management

Inputs

Answer 1

.1 Project charter

.2 Project management plan
• Resource management plan
• Stakeholder engagement plan
.3 Project documents
• Requirements documentation
• Stakeholder register
.4 Enterprise environmental factors
.5 Organizational process assets

Question 2

Plan Communications Management

Tools

Answer 2

.1 Expert judgment

.2 Communicationrequirements analysis

.3 Communication technology

.4 Communication models

.5 Communication methods

.6 Interpersonal and team skills
• Communication styles assessment
• Political awareness
• Cultural awareness

.7 Data representation
• Stakeholder engagement assessment matrix

.8 Meetings

Question 3

Plan Communications Management

Outputs

Answer 3

.1 Communications management plan

.2 Project management plan updates
• Stakeholder engagement plan

.3 Project documents updates
• Project schedule
• Stakeholder register

Question 4

Manage Communications

Inputs

Answer 4

.1 Project management plan
• Resource management plan
• Communications management plan
• Stakeholder engagement plan
.2 Project documents
• Change log
• Issue log
• Lessons learned register
• Quality report
• Risk report
• Stakeholder register
.3 Work performance reports

.4 Enterprise environmental factors

.5 Organizational process assets

Question 5

Manage Communications

Tools

Answer 5

.1 Communicationtechnology

.2 Communication methods

.3 Communication skills
• Communication competence
• Feedback
• Nonverbal
• Presentations

.4 Project management information system

.5 Project reporting

.6 Interpersonal and team skills
• Active listening
• Conflict management
• Cultural awareness
• Meeting management
• Networking
• Political awareness

.7 Meetings

Question 6

Manage Communications

Outputs

Answer 6

.1 Project communications

.2 Project management plan updates
• Communications management plan
• Stakeholder engagement plan

.3 Project documents updates
• Issue log
• Lessons learned register
• Project schedule
• Risk register
• Stakeholder register

.4 Organizational process assets updates

Question 7

Monitor Communications

Inputs

Answer 7

.1 Project management plan
• Resource management plan
• Communications management plan
• Stakeholder engagement plan

.2 Project documents
• Issue log
• Lessons learned register
• Project communications

.3 Work performance data

.4 Enterprise environmental factors

.5 Organizational process assets

Question 8

Monitor Communications

Tools

Answer 8

.1 Expert judgment

.2 Project management information system

.3 Data analysis
• Stakeholder engagement assessment matrix

.4 Interpersonal and team skills
• Observation/conversation

.5 Meetings

Question 9

Monitor Communications

Outputs

Answer 9

.1 Work performance information

.2 Change requests

.3 Project management pIan updates
• Communications management plan
• Stakeholder engagement plan

.4 Project documents updates
• Issue log
• Lessons learned register
• Stakeholder register