Progress iteratively with feedback Flashcards
What is the “Progress iteratively with feedback” principle in ITIL 4?
a) A method of breaking down projects into smaller, manageable chunks while continuously seeking and applying feedback for improvement.
b) Mnemonic: “LEGO Tower”
c) Imagine building a LEGO tower piece by piece, checking stability after each addition. This represents the iterative process with feedback loops.
List three benefits of progressing iteratively with feedback.
a) 1. Greater flexibility 2. Faster responses to needs 3. Earlier problem detection
b) Mnemonic: “FFF” (Flexibility, Fast, Find early)
c) The three F’s represent the key benefits of this approach.
What is a feedback loop in ITIL 4?
a) A situation where part of the output of an activity is used for new input, allowing continuous improvement.
b) Mnemonic: “ECHO” (Evaluate, Collect, Hear, Optimize)
c) Like an echo, feedback loops reflect information back for continuous improvement.
What is a “minimum viable product” in the context of iterative progress?
a) A version of the final product which allows the maximum amount of validated learning with the least effort.
b) Mnemonic: “LEAN MVP” (Learn Early And Nimbly with Minimum Viable Product)
c) The acronym emphasizes the lean, efficient nature of MVPs in iterative development.
What does “Comprehend the whole, but do something” mean in this principle?
a) Understanding the big picture is important, but taking action and making progress is equally crucial.
b) Mnemonic: “MAP IT” (Understand the Map, but Initiate Travel)
c) Like starting a journey, you need to know the overall map but also start moving.
Why is constant feedback essential in iterative progress?
a) Because the situation is constantly changing, and feedback ensures actions remain focused and appropriate.
b) Mnemonic: “SURF” (Seek Updates Regularly for Flexibility)
c) Like surfing, you need constant updates (feedback) to adapt to changing waves (situations).
What does “Fast does not mean incomplete” signify in this principle?
a) Even quick iterations should include all necessary elements for success, aligned with the minimum viable product concept.
b) Mnemonic: “SWIFT” (Speedy Work Includes Full Thought)
c) SWIFT emphasizes that speed doesn’t compromise completeness in iterative progress.
