Proffessionalism And Codes Of Conudct Flashcards
Professionalism definition
-legal obligation you hold when you deliver your care.
- having the skill, knowledge and confidence to perform a job to the highest standards that might be expected of you . (By the HSPC, TRUSTS, PATIENTS)
-treating others how you would like to be treated
-being an inspiring role model working in the best interests of people in your care regardless of what position you hold and where you deliver care.
Confidentiality
Never give out patient information without confirming with a senior member of staff
A duty of confidentiality
Arises when info is obtained and is reasonable for a person confiding personal info to expect it will be held in confidence by the recipient of the information.
All patient information is confidential.
Caldicott Gaurdian
- senior person responsible for protecting the confidentiality of people’s health and care information making sure it is used properly.
-all NHS organisations and local authorities which provide social services must have a caldicott gaurdian
-UHL: Andrew furlong
Caldicott principles (7)
Balance between protecting patient information and its sharing to improve patient care
Allows for the secure transfer of sensitive information across other agencies e.g social services, education and police
1.justufy the purpose of using confidential info
2.only use it when necessary
3.use the minimum that is required
4.access should be on strict on a need-to-know basis
5.everyone must understand their responsibilities
6.understand and comply with the law
7.duty to share info can be as important as the duty to protect patient confidentiality
Conduct in healthcare
7 principles of public life
SIOOALH
- Selflessness- noble act you do out of someone else’ concern
- Integrity- respect and a strong quality of morals
3.objectivity-ability to see a situation without personal bias
4.openness-voicing your thoughts and opinions
5.accountability-taking responsibility and admitting your wrong
6.leadership-delegation of tasks regarding ability and capacity
7.honesty- being truthful and not withholding any info requires
HCPC ethical framework
21 pages of student code of conduct
1.promote and protect interests of service users and carers
2.commmunicate appropriately and effectively
3.work within limits of your knowledge and skills
4.delegate appropriately
5.respect confidentiality
6.manage risk
7.report concerns about safety
8.be open when things go wrong
9.be honest and trustworthy
10. Keep records of your work
What happens when standards are not met by students?
-initial concerns will be addressed via an action plan
-concerns raised will be investigated and result in a Health concduct committee hearing (HCC)
-if HCC deems a serious offence to case may be referred to a fitness to practice hearing (FTP)
-any formal outcome from these hearings need to be declared at the time of applying to join the HCPC register.
What happens when standards are not met by a staff member?
-speak to practice education staff / university staff ASAP
-write statements for a formal complaint
-University will meet with the trust to discuss the situation
-depending on the situation there may be need to refer to the HCPC
-HCPC hearings
Duty of candour
-written into UK health law
-HSC professionals must tell the person when something has gone wrong and apologise
-screening programmes pose challenges = false positives and negatives due to system going astray
-notifiable safety incident- unexpected incident during the activity resulting in serve harm to service user
Reporting system for incidents
- REPORT TO DATICS
- Any unexpected events or near miss events should always be reported
- Reports allows audits to investigate and identify patterns or areas for improvement
- Datix is the digital reporting. System used across the NHS
