Prince 7

Question 1

What are the two approaches to quality?

Answer 1

Planning and control.

Question 2

Where does the quality terminology used in Prince2 come from?

Answer 2

ISO9000

Question 3

What is the definiton of quality?

Answer 3

Total amount of characteristics of a product.

Question 4

What are some elements of quality management?

Answer 4

Defining quality, quality assurance (includes quality control), quality improvement.

Question 5

What is QMS? Quality Management System?

Answer 5

A full set of standards, procedures and responsibilities for a site or org.

Question 6

What are the roles in a quality review meeting?

Answer 6

CRAP. Chair (set agenda, maintain order), reviewer (review products, submit questions, confirm improvements), administrator (admin support for chairperson - notes etc.), presenter (represent products).

Question 7

What is the purpose of the quality theme?

Answer 7

Define and implement a system that will create and verify that products are fit for use.