Planning Flashcards

1
Q

Responsibilities of the unit manager is fiscal planning:

Fiscal plans

A
  • need long an short term

- reflect unit needs

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2
Q

Responsibilities of the unit manager is fiscal planning:

Who does the manager need to articulate unit needs to?

A

Higher level admin

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3
Q

Responsibilities of the unit manager is fiscal planning:

Why does the internal/external environment need to be assessed?

A

identify driving forces and barriers to fiscal planning

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4
Q

Responsibilities of the unit manager is fiscal planning:

Needs a knowledge in _________

A

Budgeting!!

**uses appropriate techniques to budget effectively

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5
Q

Responsibilities of the unit manager is fiscal planning:

Who should participate in fiscal planning?

A

Subordinates and manager

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6
Q

Responsibilities of the unit manager is fiscal planning:

What does the unit-level fiscal plan nee to be congruent with?

A

organizational goals and objectives

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7
Q

Responsibilities of the unit manager is fiscal planning:

Assess personnel needs

A

to be accurate, must use predetermined standards or an established pt classification system

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8
Q

Responsibilities of the unit manager is fiscal planning:

documentation of pt’s needs/services

A

Must be clear and complete to facilitate organizational reimbursement

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9
Q

Responsibilities of the unit manager is fiscal planning:

Collab with other health-care admins for reform initiatives:

A
  • VBP
  • ACOs
  • bundled payments
  • medical home
  • health insurance marketplace may impact organizational viability and the provision of services
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10
Q

What are the principles of decision making?

A
  1. Define objectives clearly
  2. Gather data carefully
  3. Take the time necessary
  4. Generate many alternatives
  5. Think logically
  6. Choose and act decisively
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11
Q

What makes a poor quality decision??

A
  • A decision made without a clear objective in mind

- A decision that is inconsistent with one’s philosophy

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12
Q

When gathering data:

One must learn how to ______ and to obtain ________ info

A

Process

Accurate

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13
Q

When gathering info, what can be mistaken for facts?

A

one’s own preferances

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14
Q

When can facts be misleading? (3)

A
  • if they are presented in a seductive manner
  • if they are taken out of context
  • if they are past oriented
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15
Q

What is the foundation of decision making in healthcare?

A

evidence based practice

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16
Q

What amount of time reflects better decision making?

A

SLOW deliberation results in improved decision making

**regardless of experts/less skilled; easy or difficult problem

17
Q

How many alternatives are needed to make a decision?

A

The GREATER the number of alternatives that can be generated, the GREATER the chance that the final decision will be sound

18
Q

T or F: one person should be the one to make a final decision

A

False:

Increasing the number of people working on a problem increases the number of alternatives that can be generated

19
Q

What is the goal of brainstorming?

A

think of all other alternatives

**even those that may seem “off target”

20
Q

With logical thinking, where are inferences drawn from?

A

From information and facts

21
Q

What are the 3 ways people can think logically?

A
  1. Over generalizing
  2. Affirming the consequences
  3. Arguing from analogy
22
Q

What does someone need to do after final analysis?

A

Actually ACT on the alternatives and information decided upon

23
Q

Why would someone delay in actually acting on a decision?

A
  • they lack courage

- they do not want to face consequences of their choices

24
Q

What can help the reluctant decision maker??

A

-to remember that even though decisions often have long-term consequences and far-reaching effects

**they are NOT cast in stone

25
Q

What does planned change result from?

A

well thought-out and deliberate effort to make something happen

26
Q

Successful leader-managers must be well grounded in ________ theories

A

Change!!

27
Q

Managers forecast needs with an understanding of an organization and unit’s:

A
  • legal
  • political
  • economic
  • social
  • legislative

Climate

28
Q

After a manager recognizes the need for planned change, they need to identify:

A

options and resources available to implement the change

29
Q

What does a manager need to assess and respond to when planning for change??

A

Driving and restraining forces

30
Q

Manager role of including subordinates in planned change?

A
  • seek input form subordinates
  • provide subordinates with adequate info during the change process

**this gives them a feeling of control

31
Q

What does the manager need to periodically assess for planned change?

A

for signs or organization aging

**plan renewal strategies from this assessment

32
Q

How long does the manager need to be actively involved in the refreezing process?

A

Until the change becomes part of the new status quo