Planning Flashcards

1
Q

Responsibilities of the unit manager is fiscal planning:

Fiscal plans

A
  • need long an short term

- reflect unit needs

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2
Q

Responsibilities of the unit manager is fiscal planning:

Who does the manager need to articulate unit needs to?

A

Higher level admin

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3
Q

Responsibilities of the unit manager is fiscal planning:

Why does the internal/external environment need to be assessed?

A

identify driving forces and barriers to fiscal planning

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4
Q

Responsibilities of the unit manager is fiscal planning:

Needs a knowledge in _________

A

Budgeting!!

**uses appropriate techniques to budget effectively

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5
Q

Responsibilities of the unit manager is fiscal planning:

Who should participate in fiscal planning?

A

Subordinates and manager

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6
Q

Responsibilities of the unit manager is fiscal planning:

What does the unit-level fiscal plan nee to be congruent with?

A

organizational goals and objectives

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7
Q

Responsibilities of the unit manager is fiscal planning:

Assess personnel needs

A

to be accurate, must use predetermined standards or an established pt classification system

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8
Q

Responsibilities of the unit manager is fiscal planning:

documentation of pt’s needs/services

A

Must be clear and complete to facilitate organizational reimbursement

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9
Q

Responsibilities of the unit manager is fiscal planning:

Collab with other health-care admins for reform initiatives:

A
  • VBP
  • ACOs
  • bundled payments
  • medical home
  • health insurance marketplace may impact organizational viability and the provision of services
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10
Q

What are the principles of decision making?

A
  1. Define objectives clearly
  2. Gather data carefully
  3. Take the time necessary
  4. Generate many alternatives
  5. Think logically
  6. Choose and act decisively
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11
Q

What makes a poor quality decision??

A
  • A decision made without a clear objective in mind

- A decision that is inconsistent with one’s philosophy

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12
Q

When gathering data:

One must learn how to ______ and to obtain ________ info

A

Process

Accurate

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13
Q

When gathering info, what can be mistaken for facts?

A

one’s own preferances

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14
Q

When can facts be misleading? (3)

A
  • if they are presented in a seductive manner
  • if they are taken out of context
  • if they are past oriented
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15
Q

What is the foundation of decision making in healthcare?

A

evidence based practice

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16
Q

What amount of time reflects better decision making?

A

SLOW deliberation results in improved decision making

**regardless of experts/less skilled; easy or difficult problem

17
Q

How many alternatives are needed to make a decision?

A

The GREATER the number of alternatives that can be generated, the GREATER the chance that the final decision will be sound

18
Q

T or F: one person should be the one to make a final decision

A

False:

Increasing the number of people working on a problem increases the number of alternatives that can be generated

19
Q

What is the goal of brainstorming?

A

think of all other alternatives

**even those that may seem “off target”

20
Q

With logical thinking, where are inferences drawn from?

A

From information and facts

21
Q

What are the 3 ways people can think logically?

A
  1. Over generalizing
  2. Affirming the consequences
  3. Arguing from analogy
22
Q

What does someone need to do after final analysis?

A

Actually ACT on the alternatives and information decided upon

23
Q

Why would someone delay in actually acting on a decision?

A
  • they lack courage

- they do not want to face consequences of their choices

24
Q

What can help the reluctant decision maker??

A

-to remember that even though decisions often have long-term consequences and far-reaching effects

**they are NOT cast in stone

25
What does planned change result from?
well thought-out and deliberate effort to make something happen
26
Successful leader-managers must be well grounded in ________ theories
Change!!
27
Managers forecast needs with an understanding of an organization and unit's:
- legal - political - economic - social - legislative Climate
28
After a manager recognizes the need for planned change, they need to identify:
options and resources available to implement the change
29
What does a manager need to assess and respond to when planning for change??
Driving and restraining forces
30
Manager role of including subordinates in planned change?
- seek input form subordinates - provide subordinates with adequate info during the change process **this gives them a feeling of control
31
What does the manager need to periodically assess for planned change?
for signs or organization aging **plan renewal strategies from this assessment
32
How long does the manager need to be actively involved in the refreezing process?
Until the change becomes part of the new status quo