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Leadership Final > Delegation > Flashcards

Delegation Flashcards

1
Q

Causes of under delegation

What are some examples of this?

A
  • Fear
  • Wanting to do the whole job on your own
  • Lack of experience
  • Enjoying your work so not wanting to
  • Not enough time
  • Failure to anticipate how much help would be needed
  • New managers having difficulty with manager role
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2
Q

Causes of under delegation

Fear that delegation may be interpreted as ______

A

A lack of ability to do the job completely or correctly

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3
Q

T/F: Delegation does not need to limit the individual’s control, prestige, or power

A

T

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4
Q

Who can delegation empower?

A

The person delegating and the one being delegated to

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5
Q

Causes of under delegation

A desire to complete the job himself or herself. Why is this a cause of under delegation? (2)

A
  1. It demonstrates a lack of trust in subordinates
  2. Can be scary to delegate a task in which you are ultimately responsible for
    * **(frequent communication with delegates can help alleviate this anxiety and give delegator some sense of control)
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6
Q

Causes of under delegation

Fear that subordinates will _________

A

Resent from delegated work

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7
Q

Causes of under delegation

Lack of experience in the job or with delegation or the need to control/be perfect…Explain why this is a cause of under delegation?

A

Accepting nothing less than perfection limits the opportunities available for subordinate growth and often wastes time redoing delegated tasks

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8
Q

Causes of under delegation

Enjoyment of ___

A

Work

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9
Q

Causes of under delegation

Not enough time. Why is that an issue

A

Takes time to delegate bc must explain/train subordinate how to complete task

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10
Q

Causes of under delegation

Fail to anticipate what?

A

The help they will need

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11
Q

Causes of under delegation

Some novice managers emerging from the clinical nurse roe under-delegate why?

A

Because they find it difficult to assume the manager role

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12
Q

What are qualities in the person in which would be a good person to delegate tasks to?

A
  • Capable
  • Has the time
  • Innovative
  • Willing to take risks
  • Considers the task important
  • Has skills/expertise to complete the task
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13
Q

What are the 5 rights of delegation

A
  • Right task
  • Right circumstance
  • Right person
  • Right direction/communication
  • Right supervision
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14
Q

Right task?

A

One that is delegable for the specific patient

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15
Q

Right circumstance?

A

Appropriate pt. setting
Available resources
-Other relevant factors considered

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16
Q

Right person?

A

Right person delegating the right task to the right person to be performed on the right person

17
Q

Right direction/communication?

A

Clear, concise description of the task, including its objectives, limits, and expectations

18
Q

Right supervision?

A

Appropriate monitoring, eval, intervention, as needed and feedback

19
Q

What are the rules of delegation (3)?

A
  1. Always delegate the right person, right time, and for right reason
  2. Say no when you must
  3. Reward subordinates for jobs well done
20
Q

Steps a manager could take if a subordinate is having a difficulty carrying out a delegated task

The leader-manager should alway do what?

A

Attempt to see the delegated task from the perspective of the individual being delated to

21
Q

Steps a manager could take if a subordinate is having a difficulty carrying out a delegated task

What should be done if the subordinate is capable but lacks confidence?

A

The leader should use performance coaching to empower the subordinate and build self-confidence levels

22
Q

Steps a manager could take if a subordinate is having a difficulty carrying out a delegated task

If the employee is truly at risk for failure, the appropriateness of the delegated task should be what?

A

Questioned and a task more appropriate assigned instead

23
Q

Steps a manager could take if a subordinate is having a difficulty carrying out a delegated task

What if the subordinate is simply resistant to authority and wanting to see what effects will occur for not completing a task?

A

The delegator must remain calm and be assertive about his/her expectations and provide EXPLICIT WORK GUIDELINES to maintain appropriate authority power gap

24
Q

Steps a manager could take if a subordinate is having a difficulty carrying out a delegated task

What needs to be done if resistance occurs because tasks are over-delegated in terms of specificity?

A
  1. RN should try to mix routine/boring tasks with more challenging/rewarding assignments
  2. Provide the NAP with consistent, constructive feedback (both + and -) to foster growth and self-esteem
25
Q

Principles of delegating to UAP

What must RN be aware of?

A

Job description, knowledge base, and demonstrated skills of each person

26
Q

Principles of delegating to UAP

The RN must carefully asses what about each NAP?

A

Skills and knowledge about each NAP

27
Q

Principles of delegating to UAP

Who is accountable for the decision to delegate

A

Nurse

28
Q

Principles of delegating to UAP

Who is accountable to ensure the delegated task is appropriate and to adhere to criteria for delegation?

A

Nurse

29
Q

Principles of delegating to UAP

Only the ____ of a task/activity may be delegated

A

Implementation

30
Q

Principles of delegating to UAP

What can NOT be delegated?

A

Assessment
Planning
Eval
Nursing judgment

31
Q

Principles of delegating to UAP

Tasks should be delegating to UAP only if they meet ALL of the follow criteria…What is that criteria? (7)

A
  • Frequently occur in daily care of pt(s)
  • Performed according to standardized step
  • Involve little/no modification from pt. to pt.
  • May be performed with predictable outcome
  • Do not inherently involve ongoing assessment, interpretation, or decision making which cannot be logical separated from procedure(s) itself
  • Do not endanger health/well being of pts
  • Are allowed by agency policy/procedures

Leadership Final (17 decks)

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