Personal attributes

Question 1

Self motivation

Answer 1

Workers must be able to motivate themselves to produce high quality work

Question 2

Leadership

Answer 2

Managers must show good leadership skills by respecting members of their team so that they are motivated and produce good work

Question 3

Respect

Answer 3

It must be shown at all times to other members of staff and customers

Question 4

Dependability

Answer 4

Managers must be able to depend on their employees to complete work to the best of their ability and on time

Question 5

Punctuality

Answer 5

Arriving on time is important as it shows commitment to your job, meeting, scheduled events, employees and customers

Question 6

Problem solving

Answer 6

An employee must be able to look at a problem from different angles and perspectives in order to solve it

Question 7

Determination

Answer 7

Workers must be focused on their job role and not give up on challenging tasks

Question 8

Independence

Answer 8

Workers should be able to work alone on tasks and not rely on others