Person Centred Care Flashcards
What is person centred care?
Care that focuses on the needs of the individual where people’s preferences, needs and values are considered. The care needs to be respectful and responsive to the patient, where health and wellbeing outcomes are co-produced
What does the patient’s health and wellbeing outcomes being co-produced mean?
Where the radiographer asks the patient what a good outcome of the situation would be for them to
What is a positive of person centred care?
It’s been proven to improve patient outcomes. Patients feel more empowered and in control over their care, and like the care is individualised
What are the core approaches to person centred care?
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Communication and relationship building
Conversations to engage with people
Conversations to enable and support people
Conversations with people to manage complexity and risk
Why is core communication and relationship building a good core value of person centred care?
It allows the radiographer to converse with different age groups, e.g. 90 year olds, 3 year olds, etc
Why is having conversations to engage with people a good core approach of person centred care?
It makes people feel involved and comfortable
Why is having conversations to enable and support people a good core approach to person centred care?
It allows us to direct patients to different relevant support services, and for us to meet their specific needs, e.g. we could offer to help carry a patient’s bags
Why is having conversations with people to manage complexity and risk a good core approach of person centred care?
It allows us to see the personal situations of patients. E.g. when you see a patient in a wheelchair- can they walk? Will they fall off the x-ray table? Talk to the patient to gain more information about their situation
Why are the core approaches of person centred care important?
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Many want to play more of an active role in their healthcare
Supporting patients with long term health conditions can improve their clinical outcomes
Collaborating with the patient and other healthcare professionals means that people will use less emergency hospital services because their issues will have been fully resolved
People are more satisfied with their care
Boosts staff morale
Patients are more likely to follow the plan and take their medications regularly
How do we achieve person centred care?
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Social determinants of health
Patient activation
Health literacy
Patient and public involvement (PPI)
Carer awareness
Quality improvement
Why would patient activation help to achieve person centred care?
Because it puts the patient at the centre of everything we do.we ask questions… “can you walk?”
Why would health literacy help to achieve person centred care?
Because you’re providing information that the patient can understand, so they feel knowledgable over their experience in the healthcare system
What is patient and public involvement (PPI)?
When healthcare professionals discuss with the community and the patients, so they have a voice within the system when you want to change anything within the system
Why would carer awareness help to achieve person centred care?
It gives support to the carers that take care of ill patients
Why would quality improvement help to achieve person centred care?
It would give people who need extra support the support they need, e.g. a sensory room for people who are neurodivergent
