patient sonographer interaction reverse Flashcards
reverse
physically
mentally
Sonographer obligations
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adequate rest
good nutrition
physical exercise
physical obligations
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recognize stress
recognize anxiety
leave personal/family problems at home
leave work problems at work
mental obligations
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view problems as challenges
accept criticism as learning opportunity
sense of pride in work
Good self image
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2004 AHA created plain language brochure
informs patients what to expect during hospital stay in regards to rights and responsibilites
Patients rights
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high quality hospital care
clean and safe environment
involvment in their care
protection of privacy
help when leaving hospital
help with billing claims
Patients rights explained
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Health Insurance Portability and Accountability Act
April 14, 2003
first comprehensive federal protection for privacy of health information
HIPPA security rule full compliance by April 21, 2005
up to $250,000 fines and 10 yrs jail time
HIPPA
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patient more control over helath information
set boundries for use and release of records
established appropriate safesuards that health care providers must achieve to protect privacy
holds violators accountable civil and criminal
balance when public responsibility requires disclosure
enables patients to find out how thier information may be used and what was disclosed
HIPPA contents
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put patient information away after hours
take files ouf of sight
set screen savers for shortest time
remove patient ID from any scan that will be used for presentation
keep charts filed with names facing wall to ensure privacy
Sonographers Obligations to HIPPA
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keep exam room and equipment clean and organized
provide warm blanket, sponges and pillows
proper ventalation
safe furnishings
private area
anything else I can do?
Scripting
Sonographers duty to Patient environment
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treat patient as individual
respect privacy at all times
introduce self and explain procedure
allow patients to freely express thoughts, opinions and beliefs
be good listener
do not impose personal beliefs on patient
Sonographer duty to emotional surroundings
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watch for changes in patient
anger
anxiety
frustration
helplessness
grief
guilt
depression
depedency
suspicion
Observe patients response to illness
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could be verbal or physical toward others
Anger
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feelin gof apprehension
unwilling to adjust to new situation, cry, fear of being left alone, hostile or withdrawn
Anxiety
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rapid pulse
increase BP
increase respiration
headaches
nervousness
prespiration
rapid speech
anziety physical changes
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longer to dianose and treat increase in frustration
men more vulnerable
Frustration and helplessness
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process of adjusting to loss
loss of health, pregnacy
Grief
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shock
denial
anger
bargaining
guilt
depression
Grief feelings
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why at fault personally
feel situation brought on by own actions
Guilt
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withdrawal
blame
fault-finding
physical complaints
Guilt feelings
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feelings of helplessness and sadness
loss of energy
Depression