Patient Sonographer interaction Flashcards
Sonographer obligations
physically
mentally
physical obligations
adequate rest
good nutrition
physical exercise
mental obligations
recognize stress
recognize anxiety
leave personal/family problems at home
leave work problems at work
Good self image
view problems as challenges
accept criticism as learning opportunity
sense of pride in work
Patients rights
2004 AHA created plain language brochure
informs patients what to expect during hospital stay in regards to rights and responsibilites
Patients rights explained
high quality hospital care
clean and safe environment
involvment in their care
protection of privacy
help when leaving hospital
help with billing claims
HIPPA
Health Insurance Portability and Accountability Act
April 14, 2003
first comprehensive federal protection for privacy of health information
HIPPA security rule full compliance by April 21, 2005
up to $250,000 fines and 10 yrs jail time
HIPPA contents
patient more control over helath information
set boundries for use and release of records
established appropriate safesuards that health care providers must achieve to protect privacy
holds violators accountable civil and criminal
balance when public responsibility requires disclosure
enables patients to find out how thier information may be used and what was disclosed
Sonographers Obligations to HIPPA
put patient information away after hours
take files ouf of sight
set screen savers for shortest time
remove patient ID from any scan that will be used for presentation
keep charts filed with names facing wall to ensure privacy
Sonographers duty to Patient environment
keep exam room and equipment clean and organized
provide warm blanket, sponges and pillows
proper ventalation
safe furnishings
private area
anything else I can do?
Scripting
Sonographer duty to emotional surroundings
treat patient as individual
respect privacy at all times
introduce self and explain procedure
allow patients to freely express thoughts, opinions and beliefs
be good listener
do not impose personal beliefs on patient
Observe patients response to illness
watch for changes in patient
anger
anxiety
frustration
helplessness
grief
guilt
depression
depedency
suspicion
Anger
could be verbal or physical toward others
Anxiety
feelin gof apprehension
unwilling to adjust to new situation, cry, fear of being left alone, hostile or withdrawn
anziety physical changes
rapid pulse
increase BP
increase respiration
headaches
nervousness
prespiration
rapid speech
Frustration and helplessness
longer to dianose and treat increase in frustration
men more vulnerable
Grief
process of adjusting to loss
loss of health, pregnacy
Grief feelings
shock
denial
anger
bargaining
guilt
depression
Guilt
why at fault personally
feel situation brought on by own actions
Guilt feelings
withdrawal
blame
fault-finding
physical complaints
Depression
feelings of helplessness and sadness
loss of energy