Outward Mindset book

Question 1

According to the outward mindset book, what is the most important trait of a leader?

Answer 1

Humility

Question 2

Why do leaders fail when setting a vision?

Answer 2

Many leaders say “here is a vision, go execute it.” Humble, good leaders help people see.

Question 3

According to outward mindset, achievement is driven by what two factors?

Answer 3

1. A person’s actions or behaviors, and
2. A person’s mindset

Question 4

What is mindset?

Answer 4

It refers to the way people see and regard the world–how they see circumstances, challenges, opportunities, other people and themselves.

Question 5

If behaviors drive results, what drives behaviors?

Answer 5

Mindset drives behaviors.

Question 6

How are ones behaviors informed and shaped?

Answer 6

By mindset

Question 7

What is more effective? Effective change by focusing on changing mindset or focusing on changing behavior?

Answer 7

Those who concentrate on changing mindset are four times more likely to succeed.

Question 8

What is Descartes assumption that has permeated western culture?

Answer 8

That the conception of “self” is inherently separate and isolated entity from others.

Question 9

What is wrong about Descrates assumption of “self.”

Answer 9

People are actually both independent and dependent, both alone and together at the same time. Our connection with others are integral to who we are.

Question 10

Martin Buber, an expert in humankind connectedness, observed that there are two ways of being with others. What are they?

Answer 10

1. We can be in the world seeing others as they are, as people, or
2. We can be in the world seeing others as they are not, as objects.

Question 11

What is the Isolated Leader?

Answer 11

A person who is apart and disconnected from those he leads. He sees those he leads as objects.

Question 12

What is the Together Leader?

Answer 12

A person that realizes she is no different than those she leads, they are doing something together, and sees people as people.

Question 13

How does an outward mindset person see others?

Answer 13

They see others as people, not objects.

Question 14

How does an an inward mindset person see others?

Answer 14

They see others as objects, not people.

Question 15

What is one of the most debilitating organization problem?

Answer 15

Justification-seeking people who choose to dismiss the needs of others and spend time justifying that choice. It creates silos.

Question 16

What are the four requirements to coach Greg Popvich’s “relationship excellence”?

Answer 16

1. Relationship building
2. Caring for players and staff as people
3. Giving players and staff a voice
4. Achieving task excellence that is enabled by relationship excellence.

Question 17

What are the three key steps in developing an outward mindset?

Answer 17

1. See the needs, objectives and challenges of others,
2. Adjust efforts to be more helpful to others,
3. Measure and hold themselves accountable for the impact of their work on others.

Question 18

What does the acronym SAM stand for in outward mindset?

Answer 18

See others, Adjust efforts, Measure impact.

Question 19

What is the outward mindset pattern?

Answer 19

SAM. See others, Adjust efforts, Measure impact.

Question 20

According to the outward mindset book, what is the most accurate indicator of an outward mindset in orgamizations?

Answer 20

Lateral Awareness

Question 21

What is Lateral Awareness in outward mindset?

Answer 21

The ability for people or teams to be aware of the needs, objectives and challenges of individuals and teams that are lateral to them in a company.

Question 22

What is one of the best ways to adjust to seeing people as people, not objects?

Answer 22

Instead of coming to people with an agenda, come to people with the thought “How can I help?”

Question 23

An outward mindset requires that a person takes responsibility for what they do and ________

Answer 23

the impact it has on others.

Question 24

What is the Most Important Move in cultivating an outward mindset?

Answer 24

Turning my chair. Putting down my resistance and beginning to act in the way I want the other person to act.

Question 25

According to outward mindset, too many leaders assume the role of leadership is to what?

Answer 25

Control others.

Question 26

According to outward mindset, what are the Trappings of Difference?

Answer 26

Outward manifestations of status that only the preferred can enjoy; ie. a parking spot, executive dining room, etc.

Question 27

What is a good rule of thumb for when an organization is ready to deploy mindset change to the next level?

Answer 27

When those in that level are seeing real change in the level above.

Question 28

How did outward mindsete affect Sgt Chips SWAT team citizen complaints?

Answer 28

Used to recieve 2-3 complaints a month. After outward mindset, havent recieved a complaint

Question 29

On average, how much did each complaint against Sgt Chips squad cost the city?

Answer 29

$70,000

Question 30

How did outward mindset affect how much drugs and illegal drugs they recovered?

Answer 30

After outward mindset, Chip’s squad recovered more illegal guns and drugs in three years than it had in the previous decade. (3x more drugs and guns recovered.