Outward Mindset book Flashcards

1
Q

According to the outward mindset book, what is the most important trait of a leader?

A

Humility

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2
Q

Why do leaders fail when setting a vision?

A

Many leaders say “here is a vision, go execute it.” Humble, good leaders help people see.

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3
Q

According to outward mindset, achievement is driven by what two factors?

A
  1. A person’s actions or behaviors, and
  2. A person’s mindset
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4
Q

What is mindset?

A

It refers to the way people see and regard the world–how they see circumstances, challenges, opportunities, other people and themselves.

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5
Q

If behaviors drive results, what drives behaviors?

A

Mindset drives behaviors.

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6
Q

How are ones behaviors informed and shaped?

A

By mindset

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7
Q

What is more effective? Effective change by focusing on changing mindset or focusing on changing behavior?

A

Those who concentrate on changing mindset are four times more likely to succeed.

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8
Q

What is Descartes assumption that has permeated western culture?

A

That the conception of “self” is inherently separate and isolated entity from others.

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9
Q

What is wrong about Descrates assumption of “self.”

A

People are actually both independent and dependent, both alone and together at the same time. Our connection with others are integral to who we are.

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10
Q

Martin Buber, an expert in humankind connectedness, observed that there are two ways of being with others. What are they?

A
  1. We can be in the world seeing others as they are, as people, or
  2. We can be in the world seeing others as they are not, as objects.
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11
Q

What is the Isolated Leader?

A

A person who is apart and disconnected from those he leads. He sees those he leads as objects.

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12
Q

What is the Together Leader?

A

A person that realizes she is no different than those she leads, they are doing something together, and sees people as people.

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13
Q

How does an outward mindset person see others?

A

They see others as people, not objects.

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14
Q

How does an an inward mindset person see others?

A

They see others as objects, not people.

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15
Q

What is one of the most debilitating organization problem?

A

Justification-seeking people who choose to dismiss the needs of others and spend time justifying that choice. It creates silos.

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16
Q

What are the four requirements to coach Greg Popvich’s “relationship excellence”?

A
  1. Relationship building
  2. Caring for players and staff as people
  3. Giving players and staff a voice
  4. Achieving task excellence that is enabled by relationship excellence.
17
Q

What are the three key steps in developing an outward mindset?

A
  1. See the needs, objectives and challenges of others,
  2. Adjust efforts to be more helpful to others,
  3. Measure and hold themselves accountable for the impact of their work on others.
18
Q

What does the acronym SAM stand for in outward mindset?

A

See others, Adjust efforts, Measure impact.

19
Q

What is the outward mindset pattern?

A

SAM. See others, Adjust efforts, Measure impact.

20
Q

According to the outward mindset book, what is the most accurate indicator of an outward mindset in orgamizations?

A

Lateral Awareness

21
Q

What is Lateral Awareness in outward mindset?

A

The ability for people or teams to be aware of the needs, objectives and challenges of individuals and teams that are lateral to them in a company.

22
Q

What is one of the best ways to adjust to seeing people as people, not objects?

A

Instead of coming to people with an agenda, come to people with the thought “How can I help?”

23
Q

An outward mindset requires that a person takes responsibility for what they do and ________

A

the impact it has on others.

24
Q

What is the Most Important Move in cultivating an outward mindset?

A

Turning my chair. Putting down my resistance and beginning to act in the way I want the other person to act.

25
Q

According to outward mindset, too many leaders assume the role of leadership is to what?

A

Control others.

26
Q

According to outward mindset, what are the Trappings of Difference?

A

Outward manifestations of status that only the preferred can enjoy; ie. a parking spot, executive dining room, etc.

27
Q

What is a good rule of thumb for when an organization is ready to deploy mindset change to the next level?

A

When those in that level are seeing real change in the level above.

28
Q

How did outward mindsete affect Sgt Chips SWAT team citizen complaints?

A

Used to recieve 2-3 complaints a month. After outward mindset, havent recieved a complaint

29
Q

On average, how much did each complaint against Sgt Chips squad cost the city?

A

$70,000

30
Q

How did outward mindset affect how much drugs and illegal drugs they recovered?

A

After outward mindset, Chip’s squad recovered more illegal guns and drugs in three years than it had in the previous decade. (3x more drugs and guns recovered.