OrgMan Long Test lesson 2 Flashcards
what are the 6 types of managers
Problem-solving
Pitchfork manager
Pontificating manager
presumptuous manager
perfect manager
passive manager
what’s a problem solving managaer
responsible for identifying, analyzing, and resolving problems within a team
pitchfork manager
aggressive and confrontational
pushes team hard
focused on immediate results
pontificating manager
enjoy talking but lacks action
presumptuous manager
overstepping boundaries, acts on their own beliefs disregarding the member
perfect manager
highly effective and well-rounder managers
passive manager
hands-off, avoidant, or disengaged. hesitates to take initiative
6 steps of problems solving
1 identifies problems
2 analyzes problems
3 develops solutions
4 implement solutions
5 monitor results
6 facilitates communication
tracks outcomes to ensure problem is resolved
monitor result
acts as a liaison between different departments ensuring everyone is informed
facilitates communication
creates strategic plans or solutions
develops solutions
oversee the application of chosen solutions
implements solutions
breaks down problems into manageable parts
analyzes issues
proactively seeks out issues
identifies problems
top-level managers are AKA
Executive management
senior management
strategic management
mid-level managers are AKA
tactical management
departmental management
low-level managers are AKA
operational management
first-line management
supervisory management
roles of top-level
CEO
COO
CFO
President
VP
Board of directors
roles of middle
General managers
branch managers
department heads
division managers
roles of lower
supervisors
team leaders
foreman
assistant managers
managing day to day operation
low
directly supervising and guiding non-managerial employees
low
setting overall organizational goals and strategies
top
implementing the strategies and policies by top level
mid
making major decisions
top
ensuring that tasks are completed efficiently
low
overseeing the activities of lower-level managers
mid
allocating resources
mid
establishing company policies and vision
top
providing training, support, and performance
low
coordinating activities between different departments
middle
representing the organization to external stakeholders
top
translating strategic goals into actionable plan
middle
providing training, support, and performance feedback to employees
low
communicating instructions and goals from higher management to work force
low
monitoring and reporting on the performance and progress of their department
middle
ensuring the organization’s sustainability
top
addressing immediate operational issues by resolving employee concerns
lower
top level focus
strategic planning
long-term goals
external relations
middle level
tactical planning
departmental goals
cross-functional coordination
conceptual skills
1 understand complex situations
2 important for top-level managers
3think abstractly
lower-level focus
operational planning
task management
direct employee supervision
technical skills
1 ability or knowledge to perform specialized tasks
2 gained through education
3 use tools, software
human skills
1 AKA interpersonal
2 interact effectively with others
3 involves understanding, motivating, and communicating
