OrgMan Long Test lesson 2 Flashcards

1
Q

what are the 6 types of managers

A

Problem-solving
Pitchfork manager
Pontificating manager
presumptuous manager
perfect manager
passive manager

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2
Q

what’s a problem solving managaer

A

responsible for identifying, analyzing, and resolving problems within a team

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3
Q

pitchfork manager

A

aggressive and confrontational
pushes team hard
focused on immediate results

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4
Q

pontificating manager

A

enjoy talking but lacks action

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5
Q

presumptuous manager

A

overstepping boundaries, acts on their own beliefs disregarding the member

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6
Q

perfect manager

A

highly effective and well-rounder managers

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7
Q

passive manager

A

hands-off, avoidant, or disengaged. hesitates to take initiative

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8
Q

6 steps of problems solving

A

1 identifies problems
2 analyzes problems
3 develops solutions
4 implement solutions
5 monitor results
6 facilitates communication

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9
Q

tracks outcomes to ensure problem is resolved

A

monitor result

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10
Q

acts as a liaison between different departments ensuring everyone is informed

A

facilitates communication

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11
Q

creates strategic plans or solutions

A

develops solutions

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12
Q

oversee the application of chosen solutions

A

implements solutions

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12
Q

breaks down problems into manageable parts

A

analyzes issues

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13
Q

proactively seeks out issues

A

identifies problems

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13
Q

top-level managers are AKA

A

Executive management
senior management
strategic management

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14
Q

mid-level managers are AKA

A

tactical management
departmental management

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15
Q

low-level managers are AKA

A

operational management
first-line management
supervisory management

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16
Q

roles of top-level

A

CEO
COO
CFO
President
VP
Board of directors

17
Q

roles of middle

A

General managers
branch managers
department heads
division managers

18
Q

roles of lower

A

supervisors
team leaders
foreman
assistant managers

19
Q

managing day to day operation

A

low

20
Q

directly supervising and guiding non-managerial employees

A

low

21
Q

setting overall organizational goals and strategies

A

top

22
Q

implementing the strategies and policies by top level

A

mid

23
Q

making major decisions

A

top

24
Q

ensuring that tasks are completed efficiently

A

low

25
Q

overseeing the activities of lower-level managers

A

mid

26
Q

allocating resources

A

mid

27
Q

establishing company policies and vision

A

top

28
Q

providing training, support, and performance

A

low

29
Q

coordinating activities between different departments

A

middle

30
Q

representing the organization to external stakeholders

A

top

31
Q

translating strategic goals into actionable plan

A

middle

32
Q

providing training, support, and performance feedback to employees

A

low

33
Q

communicating instructions and goals from higher management to work force

A

low

34
Q

monitoring and reporting on the performance and progress of their department

A

middle

35
Q

ensuring the organization’s sustainability

A

top

36
Q

addressing immediate operational issues by resolving employee concerns

A

lower

37
Q

top level focus

A

strategic planning
long-term goals
external relations

38
Q

middle level

A

tactical planning
departmental goals
cross-functional coordination

39
Q

conceptual skills

A

1 understand complex situations
2 important for top-level managers
3think abstractly

39
Q

lower-level focus

A

operational planning
task management
direct employee supervision

40
Q

technical skills

A

1 ability or knowledge to perform specialized tasks
2 gained through education
3 use tools, software

41
Q

human skills

A

1 AKA interpersonal
2 interact effectively with others
3 involves understanding, motivating, and communicating