OrgMan Long Test lesson 2 Flashcards

1
Q

what are the 6 types of managers

A

Problem-solving
Pitchfork manager
Pontificating manager
presumptuous manager
perfect manager
passive manager

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2
Q

what’s a problem solving managaer

A

responsible for identifying, analyzing, and resolving problems within a team

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3
Q

pitchfork manager

A

aggressive and confrontational
pushes team hard
focused on immediate results

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4
Q

pontificating manager

A

enjoy talking but lacks action

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5
Q

presumptuous manager

A

overstepping boundaries, acts on their own beliefs disregarding the member

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6
Q

perfect manager

A

highly effective and well-rounder managers

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7
Q

passive manager

A

hands-off, avoidant, or disengaged. hesitates to take initiative

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8
Q

6 steps of problems solving

A

1 identifies problems
2 analyzes problems
3 develops solutions
4 implement solutions
5 monitor results
6 facilitates communication

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9
Q

tracks outcomes to ensure problem is resolved

A

monitor result

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10
Q

acts as a liaison between different departments ensuring everyone is informed

A

facilitates communication

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11
Q

creates strategic plans or solutions

A

develops solutions

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12
Q

oversee the application of chosen solutions

A

implements solutions

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12
Q

breaks down problems into manageable parts

A

analyzes issues

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13
Q

proactively seeks out issues

A

identifies problems

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13
Q

top-level managers are AKA

A

Executive management
senior management
strategic management

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14
Q

mid-level managers are AKA

A

tactical management
departmental management

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15
Q

low-level managers are AKA

A

operational management
first-line management
supervisory management

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16
Q

roles of top-level

A

CEO
COO
CFO
President
VP
Board of directors

17
Q

roles of middle

A

General managers
branch managers
department heads
division managers

18
Q

roles of lower

A

supervisors
team leaders
foreman
assistant managers

19
Q

managing day to day operation

20
Q

directly supervising and guiding non-managerial employees

21
Q

setting overall organizational goals and strategies

22
Q

implementing the strategies and policies by top level

23
making major decisions
top
24
ensuring that tasks are completed efficiently
low
25
overseeing the activities of lower-level managers
mid
26
allocating resources
mid
27
establishing company policies and vision
top
28
providing training, support, and performance
low
29
coordinating activities between different departments
middle
30
representing the organization to external stakeholders
top
31
translating strategic goals into actionable plan
middle
32
providing training, support, and performance feedback to employees
low
33
communicating instructions and goals from higher management to work force
low
34
monitoring and reporting on the performance and progress of their department
middle
35
ensuring the organization's sustainability
top
36
addressing immediate operational issues by resolving employee concerns
lower
37
top level focus
strategic planning long-term goals external relations
38
middle level
tactical planning departmental goals cross-functional coordination
39
conceptual skills
1 understand complex situations 2 important for top-level managers 3think abstractly
39
lower-level focus
operational planning task management direct employee supervision
40
technical skills
1 ability or knowledge to perform specialized tasks 2 gained through education 3 use tools, software
41
human skills
1 AKA interpersonal 2 interact effectively with others 3 involves understanding, motivating, and communicating