OrgMan Long Test Flashcards
extent which a manager achieves organizational goals
effectively
Doing things right (optimally using resources)
efficiency
Management is a?
Science and arts
Evolved from number of theories
science
Creativity and ingenuity are important traits of a manager
Arts
Creator of Scientific management theory
Frederick Winslow Taylor
Scientific management theory is also known as
Taylorism
what is taylorism?
Focuses on improving economic efficiency and labor productivity
What are the six principle and components of scientific management
1 Scientific study of work methods
2 Standardization
3 Selection and training of workers
4 Incentive system
5 Division of labor and responsibilities
6 Time and motion studies
- Importance of studying task scientifically
- determine the most efficient way to perform them
- breaking down of tasks into smaller components
Scientific study of work methods
- Standardizing the best method
- ensure consistency and efficiency
standardization
selecting workers based on their abilities and skills to match job requirements
selection and training of workers
Rewards employees for meeting or exceeding performance standard
incentive system
- clear division of labor between management and workers
- Managers are for planning, organizing, and controlling work practices
- Workers are for executing tasks
division of labor and responsibilities
- analyze and improve work practices
- measuring time taken
- identifying inefficiencies and eliminates it
time and motion studies
Creator of Administrative management Theory
Henri Fayol
Focuses on the design and management of organizations. Developed by Henri Fayol and Max Weber
Administrative management Theory
Activities with same objective should be directed by one manager using one plan
Unity of direction
Employees must obey and respect
Discipline
Specialization increases output by making employees more efficient
Division of work
managers must have authority to give orders
Authority and responsibility
Each employee should receive orders from only one superior to avoid confusion
Unity of command
Clear chain of command should exist
Scalar Chain
Employees should be fairly compensated
Remuneration
Degree of centralization or decentralization should be based on the specific situation and organization
centralization
managers should be kind and fair to their subordinates
equity
Interest of organization should take precedence
Subordination of individual interest to General interest
People and materials should be in the right place at the right time
order
High employee turnover is inefficient. long term employment is better
Stability of tenure of personnel
Promoting team spirit will build harmony and unity
espirit de corps
employees should be given the freedom to develop and carry out plans
initiative
enumerate the 14 principles of the administrative management theory
1 divison of work
2 Authority and responsibility
3 discipline
4 unity of command
5 unity of direction
6 subordination of individual interest to general interest
7 Remuneration
8 centralization
9 scalar chain
10 order
11 equity
12 stability of tenure of personnel
13 initiative
14 espirit de corps
Creator of bureaucracy theory
max weber
Formal network of relationships among specialized positions
bureaucratic management theory
employment is based on technical qualifications
career orientation
specialized roles and responsibilities
division of labor
clearly defined hierarchy with a chain of command
formal hierarchical structure
consistent and comprehensive rules and regulations govern all activities
management by rules
decisions and actions are based on objective criteria
impersonality
contributions and impact of bureaucratic management theory
1 organizational structure
2 management practices
provided a foundation for development of modern organizational structures emphasizing efficiency and clear authority lines
organizational structure
influenced contemporary management practices including human resource management, organizational design, and administrative proedure
management practices
creator of human relations theory of management
Elton Mayo
emphasizes the importance of human behavior within the workplace
The human relations theory of management
Work of Elton Mayo
Hawthorne Studies
Consistently meets or exceeds customers’ expectations. Improving quality of products and services
Quality Management Theory
- build long term success by having all its members
- low-level workers to its higher-ranking executives
- focuses on improving quality
Total quality management theory
Functions of a manager
Planning, Leading, Organizing, Controlling, Staffing
Bureaucratic Management Theory principles
1 Formal Hierarchical structure
2 Impersonality
3 Career orientation
4 division of labor
5 mangement by rules
