Organizational reiforncment Flashcards
Skinner operant behavior
learned behavior from positive and negative reinforcement
Skinner respondent behavior
an involuntary behavior that is usually reflexive
Thorndikes Law of effect
positive behavior usually follows pleasant rewards, behavior that gets consequences usually decreases
is fixed or variable interval used more often in the workplace for scheduling reinforcement
fixed
what schedule of reinforcement is most effective
variable interval or random time period
fixed interval
specific time period
Punishment
consequences decrease the frequency of future negative behavior
positive reinforcement
adding something good to promote desired behavior
negative reinforcement
taking away something good to promote desired behavior
Goal in reinforcement
what an individual is trying to accomplish, the objective or aim of action
what are the 3 parts of motivation
direction, intensity, and persistence
when setting goals on an individual level what tool is very effective
SMARTER
characteristics of appropriate goals
- fewer are better 2. stakeholders( needs of customers, shareholders, employees). 3. simplify
what is the use of having a notebook recording your goals and what you did in a week
you can have a record of what you di for your annual employee review
extinction
when target behavior decreases because no reward follows. don’t pay attention to bad behavior
what are the two functions of feedback
Clarifying (explaining, sharing, knowledge, role expectations) and Motivating ( aid self-efficacy and future goal setting)
when does feedback fail
when they are not timely. when negative feedback is ignored the source must be credible
Downward, upward, and lateral feedback sources
supervisor to employee, employee to supervisor, and co-worker to co-worker.
true or false 360 degree feedback is useful
false
what should feedback be designed for
the job