Organizational control Flashcards
refers to the process by which an organization infuelences it’s departments and members to behave in ways that will lead to the attainment of the organizations objectives
organnizational objectives
what are some costs of controls
audits and, ovebearing and harm trust, beurecaucracy.
benefits of control
improved cost and productivity, improved quality control, better ability to manage uncertainty and complexity, and better ability to decentralize decision-making.
concerned with tracing the strategy as it is being implemented, detecting any problem areas or potential problem areas suggesting that the strategy is incorrect, and making any necessary adjustments
strategic control; done more on the whole organizational level
concerned with the execution the strategy and including return on investment, net profit, cost
operational control. done more in subunits
Types of Controls
control proactivity, behavioral control, outcome control
when and where are controls set
from the goals during planning
what is difference between immediate and basic corrective action
immediate immediatly corects problems ot get standards back on track. basic looks at how and why performance standards deviated for evaluation
what corrective action do managers typically use
immediate corrective action
monitor performance outputs
outcome controls
tying rewards to a broader range of criteria
behavior controls
when are outcome and behavior controls valid?
the outcome when the manager’s decisions don’t generally affect performance output, or behavior when coordinating with many individuals.
Involves the management of an organization’s cost and expenses
Financial controls
what is more “creative” financial or managerial accounting
managerial. you can tailor it more to your organization
failures of nonfinancial accounting
failure to see links, not linked to strategy, failure to set performance standards