Organizational control Flashcards

1
Q

refers to the process by which an organization infuelences it’s departments and members to behave in ways that will lead to the attainment of the organizations objectives

A

organnizational objectives

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2
Q

what are some costs of controls

A

audits and, ovebearing and harm trust, beurecaucracy.

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3
Q

benefits of control

A

improved cost and productivity, improved quality control, better ability to manage uncertainty and complexity, and better ability to decentralize decision-making.

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4
Q

concerned with tracing the strategy as it is being implemented, detecting any problem areas or potential problem areas suggesting that the strategy is incorrect, and making any necessary adjustments

A

strategic control; done more on the whole organizational level

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5
Q

concerned with the execution the strategy and including return on investment, net profit, cost

A

operational control. done more in subunits

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6
Q

Types of Controls

A

control proactivity, behavioral control, outcome control

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7
Q

when and where are controls set

A

from the goals during planning

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8
Q

what is difference between immediate and basic corrective action

A

immediate immediatly corects problems ot get standards back on track. basic looks at how and why performance standards deviated for evaluation

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9
Q

what corrective action do managers typically use

A

immediate corrective action

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10
Q

monitor performance outputs

A

outcome controls

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11
Q

tying rewards to a broader range of criteria

A

behavior controls

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12
Q

when are outcome and behavior controls valid?

A

the outcome when the manager’s decisions don’t generally affect performance output, or behavior when coordinating with many individuals.

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13
Q

Involves the management of an organization’s cost and expenses

A

Financial controls

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14
Q

what is more “creative” financial or managerial accounting

A

managerial. you can tailor it more to your organization

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15
Q

failures of nonfinancial accounting

A

failure to see links, not linked to strategy, failure to set performance standards

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16
Q

3 comonents of financail statements

A

balance sheet ( gives us a snapshot of org assets and liabilities during a specific time), Income statement, and cash flow statement( income for each month of the year)

17
Q

Procces of measuring and reducing inventory and streamlining production

A

Lean Production

18
Q

what are some advatnages of lean control

A

lower storage costs for input costs, greater utltilaztion of equipment, fewer defects

19
Q

5 core principles of lean

A

Define value from the customer’s perspective, describe the value stream for each product, create flow, produce at the pace of actual customer demand, and strive to continuously improve all business operations.

20
Q

is local formation effective

A

no it is inefficient

21
Q

three financial statements

A

income statement, cash flow statement, and balance sheet