Organizational L4

Question 1

Team

Answer 1

interdependent collection of individuals who work together toward a common goal and who share responsibility for specific outcomes for their organizations

Question 2

Factors that affect team performance

Answer 2

inputs: environment (resources), task characteristics (divisibility), team members (personality and cognitive ability)
processes: norms (productivity), communication, coordination (social loafing), cohesion, decision-making

Question 3

Process loss (aspects of group interaction that inhibit good decision-making

Answer 3

failure to share unique info (shared info discussed more)
group polarization (persuasive arguments and social comparison)
groupthink

Question 4

Improving group decision-making

Answer 4

leader doesn’t reveal wishes, devil’s advocate, authentic dissent

Question 5

Leadership

Answer 5

process whereby an individual influences group members in a way that gets them to achieve some group goal that he or she has identified as important

Question 6

Approach to leadership: trait approach

Answer 6

some traits are shared among all effective leaders
high energy level, tolerance for stress, emotional maturity, integrity, self-confidence, motivation
intelligence and leadership correlated .27

Question 7

Approach to leadership: behavioral approach

Answer 7

emphasis on what leaders actually do on the job
initiating structure (more related to performance) vs consideration (consideration more strongly related to satisfaction)

Question 8

Approach to leadership: power and influence

Answer 8

reward power, coercive power, legitimate power, expert power, referent power

Question 9

Approach to leadership: contingency approach

Answer 9

effectiveness is based on the leader’s characteristics and the situation
Fiedler’s Contingency Theory: person (effective in neutral circumstances) vs. task oriented leaders (more favorable in favorable and unfavorable circumstances)

Question 10

Leader-Member Exchange Theory

Answer 10

leadership is based upon mutual influence between leader and members
leaders differentiate subordinates in terms of competence, skill, trustworthiness, and motivation to assume greater responsibility (in vs. out group)

Question 11

Transformational leadership

Answer 11

process of influencing major changes in the attitudes and assumptions or organization members and building commitment for major changes in the organization’s objectives and strategies

Question 12

Yukl’s (1994) convergence among approaches to leadership

Answer 12

importance of influencing and motivating, importance of maintaining effective relations, importance of making decisions