Consumer L1 Flashcards
1
Q
Consumer Psychology
A
study of human responses to product and service related info and experiences
2
Q
Brand
A
a category that claims ownership. identifies a good
3
Q
Why do brands matter?
A
influence our economic decisions, influence our perceptions and cognitions
4
Q
Informational value
A
heuristic for consumers to reduce risk
5
Q
Categorization
A
allows consumers to go beyond info given