Organizational L1 Flashcards
Organizational Psychology
the study of behavior in work settings and the application of psychology principles to change work behavior
Walter Dill Scott
applied psychology to advertising, employee selection, and management issues
Hugo Munsterburg
psychological tests in selection
WWI and Testing Movement
intelligence tests for US army placement
Hawthorne and Motivational Issues
tested lighting levels in 2 rooms and productivity increased in both rooms
Hawthorne Effect
worker productivity increases due to increased attention to workers (recently debunked)
WWII
improve selection in military (increased complexity of machinery)
Increase in business enterprises
new technologies mean training programs needed
Job analysis
the procedure for determining the duties and skill requirements for a job and the kind of person that should be hired for it
Job descriptions
a list of what the job entails
Job specifications
a list of a job’s human requirements (what kind of person to hire for the job)
Steps f a Job Analysis
identify purpose who to include what methods to choose communicate the project collect all relevant materials analyze the job write up and integrate data review feedback outcomes
Who to include in a job analysis
Subject Matter Experts: person who has direct, up-to-date experience with the job and is familiar with its tasks
i.e. the job incumbent, supervisor, and trained job analyst
Methods for collecting job analysis info
review written material standardized measures job participation interviews job diaries/activity logs observations surveys focus groups
Methods for collecting job analysis info: review written materials example
previous job descriptions
