Organizational Behaviour - Chapter 5 Flashcards
An individual’s emotional and cognitive( logical) motivation, particularly a focused, intense, persistent, and purposive effort toward work-related goals
Employee engagement
hard wired characteristics of the brain that attempt to keep us in balance by correcting deficiencies
Drive
What are the 5 things that make up Maslow’s Needs Hierarchy?
Self Actualization Esteem Belongingness Safety Physiological
What are the two innate drives that do not fit into Maslow’s Hierarchy?
- Need to know
2. Need for aesthetic beauty
motivation controlled by the individual and experienced from the activity itself
Intrinsic motivation
When people are motivated for instrumental reasons to receive something that is beyond their personal control
Extrinsic motivation
What are the 3 needs in the learned needs theory?
Need for Achievement
Need for Power
Need for Affiliation
What are the four drives inside the four drive theory?
- Drive to acquire
- Drive to bond
- Drive to comprehend
- Drive to defend
Work effort is directed toward behaviors tha people believe will produce the most favorable outcomes
Expectancy theory
What are the three components of the expectancy theory model?
- E to p expectancy
- P to o expectancy
- outcome valence
Individual’s perception that his or her effort will result in a particular level of performance
E to p expectancy
The perceived probability that a specific behavior or performance level will lead to a particular outcome
P to O expectancy
The anticipated satisfaction or dissatisfaction that an individual feels toward an outcome
Outcome valence
What are the A-B-C’s of OB Mod?
Antecedents
Behaviour
Consequences
events following a particular behaviour that influence its future occurrence
Consequences
Events preceeding the behaviour that inform employees that a particular action will produce specific consequences
Antecedents
What are the four types of consequences (called the contingencies of reinforcement?)
- Positive reinforcement
- Punishment
- Extinction
- Negative Reinforcement
states that much learning occurs by observing and modeling others as well as by anticipating the consequences of our behavior
Social Cognitive theory
What are the two ways that goal setting potentially improves employee performance?
- Amplifying the intensity and persistence of effort
- Giving employees a more precise understanding of their role obligations to their effort is channeled toward behaviours that will imnprove work performance
What does the Acronym Smarter stand for?
Specific Measurable Achieveable Relevant Time-Framed Exciting Reviewed
Maximizing employees’ potential by focusing on their strengths rather than weaknesses
Strength-based coaching
Refers to perceived fairness in the outcomes we receive compared to our contributions and the outcomes and contributions of others.
Distributive justice
Refers to fairness of the procedures used to decide the distribution of resources
Procedural Justice
Operates when we believe that everyone in the group should receive the same outcomes
Equality principles
applied when we believe that those with the greatest need should receive more outcomes than others with less need
Need principles
Decrees that people should be paid in proportion to their contribution
Equity principles
Employees determine feelings of equity be comparing their own outcome/input ratio to the outcome/input ratio of some other person.
Equity theory
What are the actions that reduce inequity tension?
- Change our inputs
- Change our outcomes
- Change other’s inputs
- Change other’s outcomes
- Change our perceptions
- Change comparison other
- leave the field
