operations questions Flashcards
explain the advantages and disadvantages of flow production
High quantity of products can be produced. This means sales may increase.
Standardised products are made. Therefore it will ensure consistent quality
Machinery can break down and production will stop. This measn customers will be unhappy as orders can be received late
It has a fast rate of production.This means the organisation can cope with demand
Explain the advantages of job production
Products meet customer requirements exactly. This means a higher price can be charged.
Staff are more motivated. This means they are more likely to produce high quality products
Describe the types of technology which can be used within the operations function
epos used to tell you your inventory levels at any time
emails used to order raw materials from suppliers
database can tell you your inventory levels at any time
GPS can allow an organisation to keep track of deliveries
describe methods an organisation can use to ensure quality
using high quality raw materials to produce products.
benchmarking where a business copies the standards of the market leader.
quality control where goods are checked once they have been produced.
training employees to a high standard
outline factors that may be considered when chosing a suitable method of production
The size of the business, the product being produced, the finance available, the skilled avaiable
Explain the disadvanatges fo overstocking to an organisation
Goods cna deteriorate. Thsi emans there will be higher wastage costs.
Greater chnace of theft. Thsi emans the business will lsoe profit from stolen goods.
There si more stoarge space required. This emans theer may eb less room for production.
There an be more stoarge costs. This emans a business may need to raise their prices
Discuss the advanatges and disadvanatges of using batch production
batches can be customised to meet customer recquirements
Lower labour costs as they do not have to be highly skilled.
time delays in cleaning and resettign equipment
if machine breaks down production may stop
Describe the possible consequence sof overstocking
There is an increased chnace of deterioration, there si an increased chance of theft., fashuons and trends may change and you will be left with unsellable inventory, there cna be incraesed storage costs
Outline the benefits of ethical operations
the organisation image will improve, can atract ethical custiomers, will increase businesses chace of winning awards.
Describe the steps an organisation could take to be ethical in production
Delivering finsihed good susing electricla vehicles
Minimising the packaging used
not testing on animals
providing employees with good working conditions
How can word processing be sued in the operations department
to create a manual on hwo to check quality
How can computer aided manufacturing be used in the operations department
Cna control the machinery in the production process
Outline how e-mail can be used in the operations department
Can eb sued to order raw atrials from suppliers
Jutify the use of an inventory control diagram
to monitor inventory levels
discuss the advantages and disadvamatges of flow production
computer contorlled so can work 24/7 without brekas
lower labour costs
individuals needs are not met
machines can break downa nd stop production
Expain factors that could be considerd when choosing a supplier of raw materials
How relaibel the suppler is. Therefore a business will know if goods will be delivered on time
Can the suppleir provide the business with the quantity needed. This means production wont eb inetrupted
The location fo the supplier. This means tranportation costs can eb lower if the suppleir is close
Compare job production with batch production
Job production has high labour costs. Whereas batch production has lower labour costs as staff dont have to be highly skilled.
With batch production groups of similar products are made. whereas with job production unique products are made
With job porduction only one product is made at a time. whereas with batch production large amounts of products can be made
Outline factors that would eb considered before choosing a supplier
How reliable the supplier is
the quality fo the rw materials
how far away the supplier is located
Discuss the methods used to ensure quality
An advanatge to quality control is it avoids faulty products being sold to cutsoemers. However it can lead to high levels of waste
An advanatge to quality assurance is mistakes are found early in the process However thsi can slow doesn production
Distingusish between quality control and quality assurnace
quality control is when product quaity si checked at the end only. Whereas quality assurance is when prodcts are checked at each stage fo the production process
Quality control menas mistakes arent found until the end. Whereas quality control means mistakes are found early on
Quality control results in high levels of waste. Whereas quality assurnace leads to lower levels of waste
discuss the advantages and disadvanatges of recycling
limits the items ending up in landfills
items can be reused to make new products
recycling may reduce the quality of the products
some items can only be recycled a limited amount of time like paper
Describe the advantages of computerised stock control
will avoid overstocking and understocking
can automatically reorde rinventory when reorder level is reached
large amounts of information can be gathered
Describe the costs and benefits of having an ethical approach to sourcing and
distribution of products.
more expensive to purchase environmentally friendly hybrid vehicles
cost of using ethical suppliers may be higher
gives the business a better reputation
reduces environmental damage and pollution
describe the benefits of acheiving awards
customer loyalty si gained
imporves the reputation fo the business
can attract new customers
can be used as a marketing tool