HRM questions Flashcards

1
Q

Justify the use of an application form

A

allows applicants to be compared easily

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2
Q

Justify the use of an interview

A

Allows appearance and personality to bee see

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3
Q

Justify the use of testing

A

can asses an applicants skills and qualities

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4
Q

Identify methods of selecting the right person for a job

A

application form, interview, testing

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5
Q

Explain the benefits of external recruitment

A

A wider range of applicants cna apply. this means there is potential for high quality candidates
There is no vacancy created in the business. this means there will be no delays in productivity.
existing employees do not get promoted over eachother. this means there i sless chance fo resentment between workers

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6
Q

Justify the use of video conferencing

A

reduces the need for travel

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7
Q

Justify the use of emails

A

can be used to send out application forms for a little cost

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8
Q

Justify the use of database

A

can be used to store applicants information

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9
Q

Describe a reference

A

Usually written by a past employer or educator

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10
Q

Explain the advantages of training employees

A

Employeees will have better skills. this means they will produce better qualit work
employees could be mre motivated. this means staff are less likely to be absent
employees are less likely to make mistakes. this means complaints are less likely

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11
Q

justify reasons for an organisation to train its staff

A

staff will be more motivated
staff are less likely to make mistakes
staff will be more motivated

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12
Q

Explain the impact of industrial action

A

business will gain a bad reputation. this means a business may lose sales
production will stop. therefore organisation may struggle to produce goods to meet customer demands
employees may receive no income. therefore may result in financial hardship
There is a bad image to customers and potential employees. this means it will be difficult to recruit staff in the future

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13
Q

State fetaures of the equality act

A

make it illegal to discriminate , makes it illegal to harass

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14
Q

Outline stages in the recruitment process

A

identify the vacancy
carry out job analysis
prepare a job description
prepare a person specification
advertise the job

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15
Q

Distinguish between on the job and off the job training

A

On the job is training which take splace in the workplace. wheeras off the job si training which take splace away from teh workplace
On the job trainng can be poor quality training. wheeras off the job training is given by an expert
On the job trianing can be coaching ot shadowing. whereas off the job training cna be done at a college or university
On the job training meets the needs of the business. whereas off the job training is generic

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16
Q

Describe features of the equality act

A

Organisation cannot discriminate
employees can compain of behaviour they find offensive
provides protection for individuals who have protected characteristics

17
Q

describe the selection process used to choose the right person for a job

A

collect all the cvs or application forms
interview to allow personality and appearance fo applicant to be seen
testing to assess a candidates skills and qualities
making the final choice of successful and unsuccessful candidates

18
Q

Explain the benefits of internal recruitment

A

It is inexpensive to advertise. This means the the business won’t lose profit

19
Q

Explain the advanatges and disadvanategs of on the job trianing

A

Can be cheaper than other forms of training as courses dont need to be paid for. this means the business wont lsoe profit.
will tkake the current employee away for production. this means the output produced cna be reduced
employee may mistakes while learning. this means there will be lower customer satisfaction
employees become more familiar with the workplace. this means they may settle easily

20
Q

describe the methods that cna be used ot train employees in a business

A

induction training is training given to new employees
on the job training is training which takes place in the workplae
off the job is training which takes place out with the workplace

21
Q

Outline the impact of technology on working practices

A

video conferencing reduces the need for travel
less office space recquired as staff ma be working from home using laptops
emials allows employees to communicate with their job share partner

22
Q

Compare the use of internal and external method of recruitment

A

Internal recruitment ensures candidates already have knowledge of the organisation however external recruitment can attract candidates with new ideas
Internal recruitment is fast as candidates are already
in the organisation however external recruitment can take a very long time

23
Q

describe the documents that could be used in the recruitment process.

A

a person specification whic describes the ideal candidate for the job
a job description which states the tasks and responsibilities for the job
an application form is a strcutred set of questions filled out by the candidate
a job advert Usually contains aspects of the job description and
person specification

24
Q

Describe the stages of the recruitment process

A

carry out a job analysis to have more detail about what the role
involves
prepare a job description which describes the tasks/
responsibilities of the job
prepare a person specification to descrbe the ideal candidate for the job

25
Outline the role of technology when recruiting and selecting staff
word processing to create application forms database to record details of inetrviewees video conferencing through smartphones
26
outline the benefits of using social media to recruit employees
wider pool of candidates posts can be shared cheaper than other methods
27
Outline how the company website can be used in the recruitment and selection process
to post online application forms
28
justify the use of emails when training employees
can be used to send a message to employees confirming details of training events
28
Justify the use of database when training employees
can be used to keep a record of training courses employees have completed
29
Explain the advantage of an interview
candidates can be asked a series of identical questions. therefore it will allow the organisation to compare each candidate
30
Explain the advantage of testing
Testing assesses a candidates performance. this means the business can see if the candidate cna work well under pressure
31
Explain the advantage of application forms
Can see if the candidate has the necessary qualifications. This means training costs can be reduced
32
Describe methods of selection that can be used
Application forms contain personal information on a candidate Interview allows the candidates appearance and personality to be seen Reference allows the organisation to confirm content of a application form Testing can allow an organisation to see how a candidate works under pressure cv is a document created by a candidate to apply for a job
33
Explain the benefits to an organisation of providing good pay and conditions for its employees
Staff will work harder. this means staff will be more productive Staff will be more motivated. this measn they are less likely to be absent Results in an imporved reputation as an employer. Therefore it will be easier to recruit staff in the future
34
Describe different working practices used by organisation`
flexi time is when employees cna choose when they start and end their workday homeworking is when employees work from home and use ict to communicate job share is where 2 employees share a job teleworking is when employees work away fro the workplace and are connected electronically to the workplace
35
Outline ways an organisation can improve employee motivation
increase their rate of pay issue workers with a bonus provide good working conditions allow workers to work flexi time put workers on a commission