HRM questions

Question 1

Justify the use of an application form

Answer 1

allows applicants to be compared easily

Question 2

Justify the use of an interview

Answer 2

Allows appearance and personality to bee see

Question 3

Justify the use of testing

Answer 3

can asses an applicants skills and qualities

Question 4

Identify methods of selecting the right person for a job

Answer 4

application form, interview, testing

Question 5

Explain the benefits of external recruitment

Answer 5

A wider range of applicants cna apply. this means there is potential for high quality candidates
There is no vacancy created in the business. this means there will be no delays in productivity.
existing employees do not get promoted over eachother. this means there i sless chance fo resentment between workers

Question 6

Justify the use of video conferencing

Answer 6

reduces the need for travel

Question 7

Justify the use of emails

Answer 7

can be used to send out application forms for a little cost

Question 8

Justify the use of database

Answer 8

can be used to store applicants information

Question 9

Describe a reference

Answer 9

Usually written by a past employer or educator

Question 10

Explain the advantages of training employees

Answer 10

Employeees will have better skills. this means they will produce better qualit work
employees could be mre motivated. this means staff are less likely to be absent
employees are less likely to make mistakes. this means complaints are less likely

Question 11

justify reasons for an organisation to train its staff

Answer 11

staff will be more motivated
staff are less likely to make mistakes
staff will be more motivated

Question 12

Explain the impact of industrial action

Answer 12

business will gain a bad reputation. this means a business may lose sales
production will stop. therefore organisation may struggle to produce goods to meet customer demands
employees may receive no income. therefore may result in financial hardship
There is a bad image to customers and potential employees. this means it will be difficult to recruit staff in the future

Question 13

State fetaures of the equality act

Answer 13

make it illegal to discriminate , makes it illegal to harass

Question 14

Outline stages in the recruitment process

Answer 14

identify the vacancy
carry out job analysis
prepare a job description
prepare a person specification
advertise the job

Question 15

Distinguish between on the job and off the job training

Answer 15

On the job is training which take splace in the workplace. wheeras off the job si training which take splace away from teh workplace
On the job trainng can be poor quality training. wheeras off the job training is given by an expert
On the job trianing can be coaching ot shadowing. whereas off the job training cna be done at a college or university
On the job training meets the needs of the business. whereas off the job training is generic

Question 16

Describe features of the equality act

Answer 16

Organisation cannot discriminate
employees can compain of behaviour they find offensive
provides protection for individuals who have protected characteristics

Question 17

describe the selection process used to choose the right person for a job

Answer 17

collect all the cvs or application forms
interview to allow personality and appearance fo applicant to be seen
testing to assess a candidates skills and qualities
making the final choice of successful and unsuccessful candidates

Question 18

Explain the benefits of internal recruitment

Answer 18

It is inexpensive to advertise. This means the the business won’t lose profit

Question 19

Explain the advanatges and disadvanategs of on the job trianing

Answer 19

Can be cheaper than other forms of training as courses dont need to be paid for. this means the business wont lsoe profit.
will tkake the current employee away for production. this means the output produced cna be reduced
employee may mistakes while learning. this means there will be lower customer satisfaction
employees become more familiar with the workplace. this means they may settle easily

Question 20

describe the methods that cna be used ot train employees in a business

Answer 20

induction training is training given to new employees
on the job training is training which takes place in the workplae
off the job is training which takes place out with the workplace

Question 21

Outline the impact of technology on working practices

Answer 21

video conferencing reduces the need for travel
less office space recquired as staff ma be working from home using laptops
emials allows employees to communicate with their job share partner

Question 22

Compare the use of internal and external method of recruitment

Answer 22

Internal recruitment ensures candidates already have knowledge of the organisation however external recruitment can attract candidates with new ideas
Internal recruitment is fast as candidates are already
in the organisation however external recruitment can take a very long time

Question 23

describe the documents that could be used in the recruitment process.

Answer 23

a person specification whic describes the ideal candidate for the job
a job description which states the tasks and responsibilities for the job
an application form is a strcutred set of questions filled out by the candidate
a job advert Usually contains aspects of the job description and
person specification

Question 24

Describe the stages of the recruitment process

Answer 24

carry out a job analysis to have more detail about what the role
involves
prepare a job description which describes the tasks/
responsibilities of the job
prepare a person specification to descrbe the ideal candidate for the job

Question 25

Outline the role of technology when recruiting and selecting staff

Answer 25

word processing to create application forms
database to record details of inetrviewees
video conferencing through smartphones

Question 26

outline the benefits of using social media to recruit employees

Answer 26

wider pool of candidates
posts can be shared
cheaper than other methods

Question 27

Outline how the company website can be used in the recruitment and selection process

Answer 27

to post online application forms

Question 28

justify the use of emails when training employees

Answer 28

can be used to send a message to employees confirming details of training events

Question 28

Justify the use of database when training employees

Answer 28

can be used to keep a record of training courses employees have completed

Question 29

Explain the advantage of an interview

Answer 29

candidates can be asked a series of identical questions. therefore it will allow the organisation to compare each candidate

Question 30

Explain the advantage of testing

Answer 30

Testing assesses a candidates performance. this means the business can see if the candidate cna work well under pressure

Question 31

Explain the advantage of application forms

Answer 31

Can see if the candidate has the necessary qualifications. This means training costs can be reduced

Question 32

Describe methods of selection that can be used

Answer 32

Application forms contain personal information on a candidate
Interview allows the candidates appearance and personality to be seen
Reference allows the organisation to confirm content of a application form
Testing can allow an organisation to see how a candidate works under pressure
cv is a document created by a candidate to apply for a job

Question 33

Explain the benefits to an organisation of providing good pay and conditions for its employees

Answer 33

Staff will work harder. this means staff will be more productive
Staff will be more motivated. this measn they are less likely to be absent
Results in an imporved reputation as an employer. Therefore it will be easier to recruit staff in the future

Question 34

Describe different working practices used by organisation`

Answer 34

flexi time is when employees cna choose when they start and end their workday
homeworking is when employees work from home and use ict to communicate
job share is where 2 employees share a job
teleworking is when employees work away fro the workplace and are connected electronically to the workplace

Question 35

Outline ways an organisation can improve employee motivation

Answer 35

increase their rate of pay
issue workers with a bonus
provide good working conditions
allow workers to work flexi time
put workers on a commission