Non-Verbal Communication Flashcards

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1
Q

Identify 6 channels of NVC and give an example of each (Hint : PAPKOS)

A
  • Paralanguage → laughing
  • Artifacts → clothing
  • Proxemics → distance between people
  • Kinesics → posture
  • Olfaction → body odor
  • Skin sensitivity → body temperature
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2
Q

Why is it important to call them “channels”?

A

Because they qualify one another and consider the words that are communicated

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3
Q

Because of channels, Goffman distinguishes between what and what?

A

Distinguishes between messages that are given and messages that are given off
- Messages that are given = intentional
- Messages that are given off = unintentional.

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4
Q

What did Darwin argue about Facial Expressions?

A

Due to evolution, facial expressions are universal

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5
Q

How do mirror neurons relate to emotions?

A

Mirror neurons influence the area of our brain that controls our emotions
- It lights up when we observe emotional responses in others

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6
Q

What are display rules? Give an example from Japan.

A

Display rules : the emotions that we are allowed and/or required to demonstrate
- Example: In Japan it isn’t acceptable to express negative emotions

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7
Q

What are some gender differences in display rules?

A

Examples :
- Women can express fear but men can’t
- Women can cry but men can’t

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8
Q

Hall identifies what three kinds of time?

A

Technical time, formal time and informal time.
- Technical time : as used by scientists
- Formal time : as used in scheduling appointments
- Informal time : as used casually, such as “I’ll be back in a hour.”

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9
Q

What varies when the same terms for time are used for all three kinds?

A

The precision varies when the same terms are used for all three kinds

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10
Q

What else influences the use of time? (Hint : MAUV)

A
  • Monochronicity : doing one thing or several things
  • Activity : whether or not you are doing anything
  • Urgency : getting to a hospital or finding a bathroom
  • Variety : the amount of variety in the situation
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11
Q

Writers who stress similarities between human and animal territoriality stress what in their definition of territoriality?

A

They stress the sense of defense of an area

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12
Q

Others, such as Altman, stress what instead within their definition of territoriality?

A

Altman defines territoriality in relation to habitual use.

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13
Q

What four zones of distance does Hall identify? Give an example of each (Hint : PISP)

A
  • Personal → persons you trust
  • Intimate → lovemaking and wrestling
  • Social → impersonal business
  • Public → important public figures
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14
Q

What did Henley and Jourard find about touching?

A

They discovered that women report being touch more so than men by their fathers, mothers, same-sex friends and friends of the opposite sex

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15
Q

Henley relates touching to difference in what? How does this relate to forms of address and to self-disclosure?

A

Relates it to a status difference

Forms of address:
- Two people use their first names → intimacy
- They both use titles → non-intimacy;
- One uses first name & the other uses title → status difference.

Self disclosure :
- Both people disclose information → intimacy
- Neither disclose → non-intimacy
- One discloses and another doesn’t →
status difference.

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