Network Troubleshooting Flashcards
phenomenon where an electrical signal from one wire bleeds into another wire, creating interference
crosstalk
spurious signals caused by faulty hardware or badly crimped jacks
noise
cable problem caused by the connection of two cables with difference impedances (natural resistance), resulting in echo
impedance mismatch
tool used to see if a cable can handle the rated amount of capacity; checks for crosstalk, attenuation, interference, and even impedance mismatch; used when there is a slowdown, not disconnects; needs some kind of loopback adapter installed at the other end of the cable
certifier
tool used to measure the amount of light loss in an fiber cable; a calibrated detector is installed at the other end of the cable
light/optical power meter
tool used to tell if there is a power/electrical problem with a cable/device?’ used to check intermittent problems
voltage quality recorder
tool used to measure the temperature in a room, like a server room; used to check intermittent problems
temperature monitor
utility used to inform one of the IP information/settings for a computer; for Windows, Macos/UNIX, and Linux respectively
ipconfig/ifconfig/ip
utility that resolves an IP address to a MAC address; stored on computers and Level 3 devices (routers)
Address Resolution Protocol (arp)
utility that uses ARP frames instead of ICMP packets to query a device; can only be used within a broadcast domain - can’t cross routers since it doesn’t use IP packets, only frames; supported by UNIX and UNIX-like systems
arping
Microsoft utility that combines the functionality of ping and tracert
pathping
utilities used to troubleshoot DNS issues; supported by all OS’s and MacOS/UNIX/Linux respectively
nslookup/dig
dynamic equivalent to tracert, not supported by Windows
My Traceroute (mtr)
utility used to display a device’s routing table
route
utility used to display the state of all running processes; shows which sessions are active and provide statistics based on ports and protocols; without switches, this command only shows current sessions
netstat