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Retail Service Specialists NWAE STUDY MATERIAL > Navy Cash > Flashcards

Navy Cash Flashcards

1
Q

On ships that are properly equipped to handle electronic transactions, a customer can purchase merchandise by using what type of payment?

A

Navy Cash

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2
Q

The Navy Cash Card has what two things on it that can be used to purchase items electronically?

A

A chip and magnetic strip

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3
Q

What feature on the Navy Cash card can be used to purchase items both on and off the ship?

A

The magnetic strip

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4
Q

The chip on a navy cash card allows for what procedure to occur?

A

It allows a dollar value to be loaded onto the card

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5
Q

What device on a navy cash ship reads the navy cash card and reduces the dollar amount on the chip by the amount of the purchases?

A

K22 Device

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6
Q

The K22 requires the use of what for security?

A

A PIN number

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7
Q

Navy Cash card sales are authorized when the K22 is operated in conjunction with the cash register, and certified by whom?

A

NEXCOM, TYCOM, and the DISBO

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8
Q

Detailed procedures dealing with the use of the K22 Card Reader Terminal connected to the cash register can be found in what publication?

A

NAVSUP P-727, CH 7

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9
Q

All completed transactions are forwarded automatically to what location once the transaction is finalized?

A

To the Disbursing Office through the Navy Cash server

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10
Q

When the Navy Cash system is down, the K22 device can still be used to make ship’s store transactions. How will the funds be deposited?

A

The sales officer will deliver the K22 to the DISBO

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11
Q

Who will upload the ship’s store sales transactions onto the Navy Cash server when the Navy Cash system is back online?

A

The DISBO

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12
Q

The Sales officer is responsible and accountable to whom for official electronic funds?

A

The Navy Department

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13
Q

Vending machines for Navy Cash ships use what device for Navy Cash transactions?

A

A Navy Cash Card Accepting Device (CAD)

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14
Q

Who is responsible for all Navy Cash transactions from the retail outlets and reporting it with the DISBO?

A

Sales officer

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15
Q

Who provides guidance in the supply department instructions for Navy Cash?

A

SUPPO

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16
Q

What must first be established in the Navy Cash application for each ship’s store operator?

A

Navy Cash Operator ID

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17
Q

When configuring the K22 that will be attached to the ROM II cash register, “Enforce User Logon” must be set to what?

A

Do Not Force Logon

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18
Q

When the K22 is in the “Off-line” mode, how many transactions can it hold?

A

Appx 1100

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19
Q

When the CAD is in the “off-line” mode, how many transactions can it hold?

A

Appx 690

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20
Q

What happens when the CAD device reaches its limit?

A

The vending machines will not operate

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21
Q

What device will be used for Navy Cash transactions for hangar sales?

A

K22 in off-line mode

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22
Q

At the end of the day after the hangar bay sale, the sales officer will take the K22 to what location to upload sales?

A

To the Navy Cash “download box” or serial ports

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23
Q

Once the K22 is uploaded the sales officer can view the Navy Cash sales by printing out what report?

A

Merchant Sales Summary Report

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24
Q

Where can you find this report?

A

Under the “View Reports” link in the Navy Cash application

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25
Q

For Non-EPOS outlets, the total from what 2 reports must be balanced against one another?

A

a. Navy Cash Merchant Sales Summary Report

b. Meter Reading / Cash Totalizer

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26
Q

If the two reports do not match, the sales officer can generate what report for investigation?

A

A more detailed Merchant Sales by Operator (MSO) Detailed Report for the period in question

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27
Q

The process by which you are depositing your funds/collections is known as what?

A

End of Day

28
Q

Who will determine when the ROM II and Navy Cash systems will be closed out each day to complete the EOD process and reporting?

A

Sales officer and DISBO

29
Q

Who does an EOD till export from the cash register to a floppy diskette?

A

Ship’s store operator

30
Q

What report is printed from the Navy Cash terminal in the disbursing office and is used to compare the POS register amount at the end of the day?

A

Ship’s Store End of Day summary report

31
Q

Who is responsible for comparing the ROM II Till Reconciliation report with the Navy Cash EOD Merchant summary report?

A

Sales officer

32
Q

Once verification has been made, the sales total will be entered where?

A

ROM II in the back office computer

33
Q

Who is responsible for entering all Navy Cash transactions into the ROM II back office using the Navy Cash Merchant summary report?

A

Sales officer or designated assistant

34
Q

The sales officer will ensure that the Navy Cash EOD Merchant summary report is compared to what from the vending machines?

A

Vending machine cash totalizer’s / meter readings.

35
Q

The Sales officer will read and verify meter readings as per whose direction?

A

TYCOM

36
Q

The sales officer will compare the ROM II E-Cash receipts EOD report with the Navy Cash Merchant Sales Summary Report printed from where?

A

Navy Cash workstation in the sales office or disbursing office.

37
Q

How is the Merchant Sales Summary Report generated?

A

By entering the correct start and end dates in the “View Reports” link in the Navy Cash Application.

38
Q

The sales officer will compare the Navy Cash monthly Merchant and End of Month shore summary reports with the ROM II reports prior to preparing what?

A

Monthly Cash Sales Invoice Memorandum (DD1149)

39
Q

In Navy Cash, all dates and times are reported and recorded in what time zone?

A

GMT (Greenwich Mean Time)

40
Q

The Sales officer is responsible for comparing the Navy Cash Daily Transaction Detailed Reports from shore with what to verify accuracy?

A

ROM II daily transaction reports

41
Q

All reports must be signed by whom?

A

Sales officer

42
Q

Where are the EOD reports filed after they are signed?

A

C02/C03/C04 (RK) file

43
Q

If a difference occurs between the total receipts listed on the ROM II report and the Merchant Sales Summary Report printed form the Navy Cash application, the Sales Officer will do what 3 things?

A

a. Print out the ROM II daily transaction report from the back office
b. Print out the ROM II over/short report
c. Generate the more detailed Merchant Sales by Operator (MSO) Detailed Report for the period of question then compare it with the ROM II e-cash daily transaction report to find discrepancies.

44
Q

What report provides an automated tool to assist in investigating and resolving any differences between the ROM II and Navy Cash Daily Transaction Reports?

A

ROM II- Navy Cash Comparison Report

45
Q

For help resolving differences, the Sales Officer or DISBO can request assistance from whom?

A

The Customer Service Center

46
Q

If unable to resolve a difference, a letter/report signed by whom will be filed in the C02/C03/C04(RK) file?

A

Sales Officer and Disbursing Officer

47
Q

At what time will the Sales Officer and DISBO coordinate specific start and end dates when Sales and Navy Cash activities will be closed out?

A

Prior to initiating an EOM inventory and closeout each month

48
Q

SF 121 (Disbursing Officer’s Statement of Accountability) must be submitted at what time?

A

At the end of each month

49
Q

(T/F) The EOM closing dates have to be the same for all vending machines.

A

False, each vending machine can have different EOM closing date

50
Q

Prior to doing an EOM closeout, the Sales Officer will log onto the Navy Cash application and click on what link?

A

“Vending and Ship’s Store” link

51
Q

What must be done before the actual end of month can be performed?

A

All merchants, including both vending and ship’s store must be closed out.

52
Q

What is the first step (phase 1) for closing out each month or period?

A

Close out all vending machines

53
Q

What template will be used when activating the CAD EOM function?

A

The “Merchant Card” CAD template

54
Q

Ship’s store personnel will use what to help with diagnostics on the CAD device?

A

CAD buttons

55
Q

Ship’s store personnel will use what side of the template to check the number of transactions and verify the terminal ID and current software?

A

The “No Card” side

56
Q

Ship’s store personnel will use what side of the template when activating the CAD EOM function?

A

The “Merchant” side

57
Q

What is the second step (phase 2) for closing out each month or period?

A

Close out all Vending and Ship’s Store Merchants (Parents)

58
Q

What report provides the total Navy Cash sales receipts and transaction counts for each merchant?

A

Merchant Sales Summary Report

59
Q

The Merchant Sales Summary Report will be compared with what?

A

ROM II EOM report

60
Q

The sales officer will compare the two reports prior to preparing what memorandum?

A

Monthly cash sales invoice memorandum

61
Q

If there is a difference between the figures reported by the ship in the EOM spreadsheet and the figures reported by Treasury Agent, the Sales officer will do what 5 things to determine the cause of the discrepancies?

A

a. Verify that the monthly Navy Cash receipts were posted in the ROM II back office computer correctly for each outlet.
b. Print out the ROM II Over/Short report from the back office
c. Generate the MSO Detail Report for the period in question.
d. Compare the ROM II Over/Short report with the Merchant Sales summary Report for the month
e. The Sales Officer or DISBO will work with the Treasury agent to investigate and resolve any differences

62
Q

If unable to resolve the difference, a letter signed by the Sales Officer and DISBO will be filed where?

A

C02/C03/C04 (RK) file

63
Q

PMS information for Navy Cash is available from whom?

A

3-M Coordinator

64
Q

Which Maintenance Index Page (MIP) number applies to Navy Cash?

A

6541/080-14

65
Q

Proper cleaning of the card readers can have what affect?

A

Significantly reduce the incidence of card readers failing to read the Navy Cash card.

Retail Service Specialists NWAE STUDY MATERIAL (21 decks)

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