General Operating Procedures (P-487) Flashcards by Ania Rivera

T/F Insignia items for Navy uniforms will not be sold to customers who are not authorized to wear them?

-True

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The sale of emblematic items is authorized to the general public when approved by what personal?

-CO

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Hours of Sales Outlets and service activities are prescribed by what personal?

-CO

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Merchandise display information is given in what Pub?

-Nexcom Pub 90-33

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Ships requiring visual merchandise support services should contact who for assistance?

-NEXCOM (Ships Store Program)

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Display Aids for visual merchandising are contained in what document?

-NEXCOM Pub 90-33

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The cost of display aids will be charged to what?

-Individual Ships Profits

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To procure display Aids you should notify whom?

-NEXCOM

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Who will review the operation of the ship store on a frequent basis to ensure its operation in an efficient manner?

-Sales Officer

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Retail prices for ship store stock will be set by what over cost price?

-Markup

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What has the capability to automatically compute the markup for ship store items based on the cost price and retail department assigned?

-ROM II

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Except for mandatory priced items, who may override the Rom system markup by entering the desired selling price?

-Sales Officer

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Stock items will have a markup of either what two percentages?

-6%or 15%

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A mandatory 6% Markup will be applied to what departments?

-Toiletries (D1) 11000, Sundries (D3) 12000, and Uniforms (E-1) 53000

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What will automatically compute a 6% Markup when merchandise is assigned to these departments?

-ROM II

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What will automatically compute a 15% Markup when merchandise is assigned to these departments?

-ROM II

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Cigarette/tobacco materials must be priced in accordance with current price bulletin published by whom?

-NEXCOM

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Who will manually override the Rom System with the approved prices?

-Sales officer

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The Markup of Canned Drinks sold through vending machines has a suggested minimum but have no greater than what percentage?

-35%-55%

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What will compute the average cost price of all items by averaging the cost of on hand items with the cost of new items to determine the new average cost?

-ROM II

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What is an increase in a previously established retail price of an item of merchandise?

-Mark-ON

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When approved by whom may the new retail price be changed on the stock record card?

-Sales Officer

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What is a reduction in a previously established retail price of an item of merchandise?

-Markdown

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What document shows guidelines for use of Official Representation Funds (ORF), and the purchase of Mementos for presentation to foreign dignitaries and other officials?

-SECNAVINST 7042.7

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Who has the authority to change Retail Prices?

-Sales Officer

Procedures for acceptance and handling of Navy Cash Card Sales are contained in what document?

-Navsup Pub 727 CH 7

Access to cash registers will be limited to personnel approved by what individual?

-Sales officer

Who is responsible for scanning the items correctly, and ensuring that the navy cash card transactions are processed correctly?

-Ship Store Operator

All Navy Cash Card transactions will be processed through what device at the time of the sale?

K22

Access to the K22 will be limited to personnel approved by what individual?

-Sales Officer

Who will have the capability to generate Daily reports from the ships store office to compare with the Navy Cash Reports received from Disbursing?

-Sales Officer

The K22 has the capability to work in what mode incase system is down?

-Offline

Who is responsible and accountable to the Navy Department for Official Electronics funds in the Officers?

-Sales Officer

Who is not authorized to make any disbursement other than to transfer Ships Store Funds to a disbursing officer?

-Sales Officer

All Navy Cash sales Transactions in sales outlets will be processed through what at the time of sale?

-Cash Register

Cash Registers will be procured with what fund

-OPTAR

If Optar funds are insufficient, who may authorize the purchase using individual ship’s store profits?

-Sales Officer

Who has the authority to change the receipt threshold amount at the cash register to eliminate printing of a receipt below the threshold amount?

-Sales Officer

Who will maintain control of the cash register key?

-Ship Store Operator

The duplicate cash register key will be kept where?

-Sealed in an envelope in the Sales Officer Safe

Bulk sales are sold at what price?

-Cost

Bulk Sales will be made using what document?

-DD Form 1149

Under no circumstances will bulk sales be processed through what type of outlet?

-Retail

Cash collected from each bulk sale will be deposited with what personnel?

-Disbursing Officer

Refunds will be done where?

-Sales Office (Ship Store Office)

Who is responsible for comparing the EPOS cash over/short detailed report with the Navy cash EOD Merchant Summary report for the ships store received from the disbursing office?

-Sales Officer

Who will ensure that all vending machine cash totalizer’s/ meter readings are made and compared to the Navy Cash EOD Merchant Summary report when Reconciling Navy Cash Sales?

-Sales Officer

What personnel will read and verify meter readings per TYCOM direction?

-SalesOfficer

Who will verify that the Navy Cash report equals the amount entered in ROM?

-Sales Officer

All differences between the Navy Cash Reports and Rom II will be investigated following the procedures outlined in what pub?

-Navsup Pub 727 CH7

Who will compare the Navy Cash Monthly Merchant and end of month shore summary reports with the Rom II reports prior to preparing the Monthly cash sales invoice memorandum?

-Sales Officer

Who will verify that the end of month and monthly transaction reports equals the amounts entered into ROM for the month?

-Sales Officer

Who will compare the DD form 1149 with the Navy Cash Monthly Merchant and monthly shore summary reports?

-Sales Officer

What will be submitted to the disbursing officer on or before the first working day of the month?

-DD Form 1149 (Credit Memo)

Retail stores sell how many type of items? And what are they?

-Two/Basic Necessity type items/Semi Luxury type items

Navy Cash Transactions will be verified by whom or designated assistant at the end of the day?

-Sales Officer

The sales officer or designated assistant will compare the Navy Cash Merchant Summary report with what two lines on the NC153?

-C02 (Retail Cash Collection), C03 (Drink Vending Collections)

Who will conduct an end of till export and turn diskette over the CCA?

-Ship Store operator

For Navy Cash Transactions who will conduct an end of till import and then an end of till reconciliation in Rom?

-CCA

All merchandise is received where?

-Bulk Storeroom

Who will examine all overages and shortages of $5.00 by reviewing the EPOS cash over/ short detail report and the Navy Cash Merchant Summary Report printed from the disbursing office?

-Sales Officer

Sanitary Requirements are covered in what document?

-Navmed P-5010

A copy of sanitary inspections will be filed in what file?

-WF-3 (Correspondence)

Any Retail outlet which does not use Epos cash will be set up as what type of outlet?

-NON-EPOS

Cash Meter readings will be recorded on what document?

-Navsup P-469 (Cash Register Record)

What will be installed in each vending machine to monitor the efficiency of each machine?

-Cash Meter Readings

The difference between the meters reading on the day cash is collected minus the previous days reading will equal what report for vending machines?

-Navy Cash Merchant

When in port or at sea, Navy Cash Sales transactions from vending machines will be recorded where?

-ROM

All canned Drink Purchases and/ or requisitions will be received where?

-Bulk Storeroom

Any difference between book inventory and actual inventory is considered what?

-Cost of Sale

Coffee Bars should include what services?

-Basic Services

What will be used to maintain desired profitability?

-Cost control Spread Sheets

Coffee Bar Sales will be recorded with what device?

-K22

What personnel will establish a system of cost control that is positive and can be adapted to the needs of their operation?

-Individual Ship’s Store Officer

The Gross profit for Coffee products will be between what two percentages?

-50%-80%

What will show the gross profit that will be generated by product?

-Cost Control Cards

Coffee bars will be established as what store number, and set up as what type of outlet?

-#9100/ Non EPOS

Coffee bar products will be stored where?

-Bulk Storeroom

Items needed for the coffee bar will be charged to what line of the NC 153?

-Cost of Operations Retail (B22)

What will show the profit generated by each sale and the sales profits and gross profit for the month?

-Profit Calculators

All Consumable items used to produce a coffee or cold drink will be expensed as?

-Cost of Ops Retail (B22)

The sale for coffee products will show where on the NC 153?

-Back of NC 153 under (Collections)

All inventories will be received where?

-Bulk Storeroom

T/F coffee bars are allowed to be operated by more than one person?

-True

When authorized by the CO who will set the business hours and conditions under which the barbershop may be used?

-Supply Officer

All sanitary instructions, requirements, and practices are defined in what document?

-Navmed P-5010

Supplies used to operate the barbershop will be requisitioned using what funds from the Supply Officer?

-OPTAR

A representative of the medical department will inspect barbershops at least how often?

-Quarterly

Every Barber must receive a physical examination from the medical officer at least how often?

-Annually

Barbershops must have what to allow the barber to wash their hands and maintain sanitation?

-Hot and cold running water

Non-Metallic items will be immersed in what solution before use on the next customer this solution must be changed how often?

-Barbicide/ Daily

Laundry Facilities will be adequate to process how many pounds per accommodation per week?

-24 pounds

Normally one person for every what amount of crewmembers will be assigned to laundry?

-75-100

Who will review laundry logs weekly and initial them after reviewing?

-Sales Officer

Supplies used to operate the laundry will be requisitioned using what funds from the supply officer?

-Optar

The requirements of the Navy’s Heat Stress program are contained in what document?

-OPNAV 5100.20

A hanging dry bulb thermometer reading will be taken how many hours when the laundry is in operation?

-Four Hours

Laundry personnel will notify what personnel when the temperature exceeds 90F?

-Sales Officer/Medical Officer

Who should be familiar with the PMS requirements for ships store equipment?

-Ship Store Supervisors

Only what personnel will be permitted to make repairs other than routine adjustments?

-Qualified maintenance personnel

Minor equipment is those items which do not exceed how much in unit cost?

-$100.00

Major equipment and fixtures are those items, which exceed how much in unit cost?

-$100.00

Who will carefully examine all machinery for lose nuts, bolts, parts, connections, etc before beginning operations?

-The Operators

Who will inspect all sales outlets and service activities at least one each business day to validate that all sanitary regulations are being followed?

-Sales Officer

Emblematic items may be sold to the CO at what price when items are to be provided as gifts or mementos for official purposes?

-Cost

Ensuring the retail prices for items in the sales outlets are consistent with guidelines stated in the P-487 is the responsibility of what individual?

-Sales Officer