Motivation Flashcards

1
Q

Motivation

A

A set of energetic forces that originate within and outside an employee that initiates work-related effort and determines direction, intensity and persistence
- Intrinsic Motivation: internal force (confidence, needs)
- Extrinsic Motivation: external force (goals, incentives)

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2
Q

Aspects of Effort

A

Direction (What are you going to do?)
Intensity (How hard are you going to work on it?)
Persistence (How long are you going to work on it?)

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3
Q

Why is motivation important?

A

Motivation has a strong correlation with job performance and moderate correlation with organizational commitment

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4
Q

Theories of Motivation

A

Expectancy Theory
Goal Setting Theory
Equity Theory

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5
Q

Expectancy Theory

A

Describes the cognitive process that employees go through to make choices among different voluntary responses
- Direction of Effort (towards pleasure and away from pain)

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6
Q

Components of Expectancy Theory

A

Expectancy
Instrumentality
Valence

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7
Q

Expectancy

A

Efforts will result in performance

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8
Q

Instrumentality

A

Performance will result in outcomes

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9
Q

Valence

A

These outcomes are of value

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10
Q

Expectancy Hinderances

A
  • Lack of necessary resources
  • Lack of supportive leadership
  • Low self efficacy
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11
Q

Self Efficacy

A

The belief that a person has the capabilities needed to execute the behaviors required for task success

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12
Q

Instrumentality Hinderances

A
  • Poor methods for measuring performance
  • Inadequate budget
  • Use of policy (reward seniority not performance)
  • Timing delays
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13
Q

What is the MOST IMPORTANT motivator?

A

NOT PAY – pay is important but not the most important

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14
Q

Expectancy Theory Equation for Motivation

A

Motivation = expectancy x instrumentality x valence
(if any of them are 0… motivation is 0)

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15
Q

Goal Setting Theory

A

Motivation is fostered when employees are given specific and difficult

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16
Q

Yerkes-Dodson Law

A

Job performance is related to goal difficulty. Too easy - uninterested; too hard - overwhelmed

17
Q

SMART Goal

A

Specific, Measurable, Attainable, Result-based, Timely

18
Q

Goal Setting Factors that Increase Motivation

A

-provide FEEDBACK
-task is COMPLEX
-employees are COMMITTED to the goal

19
Q

Equity Theory

A

Motivation is maximized when an employee’s ratio of ‘outcomes’ to ‘inputs’ is equal (matches) those of a comparable other (***depends on outcomes received by other employees)

20
Q

Equity

A

Your outcome to input ratio matches other’s
- desirable
- no action needed

21
Q

Under-rewarded inequity

A

With equal input, your outcomes are less than another’s
- anger and envy
- increase your outcome (protest or negotiation)
- decrease your input (withdrawal)
- decrease other’s outcomes (counterproductive behavior)

22
Q

Over-rewarded inequity

A

Your input is less than another’s, with equal outcomes
- guilt and anxiety
- increase your input (work harder, cognitive distortion)
- increase other’s outcomes (citizenship behavior)

23
Q

Cognitive Distortion

A

rethink your input – ‘Actually I think I do deserve it’

24
Q

Intrinsic Motivators

A
  • enjoyment
  • knowledge gain
  • accomplishment