MGMT Exam 3 Flashcards - Chapter 11
What is a team that makes goods or offers services?
Work team
What is a team composed of members from various jobs who consult on various organizational issues?
Parallel team
What is a team formed to solve a one-time problem or design a product or service?
Project team
What is a team that executes complex tasks in situations that are difficult or viewable by others?
Action team
What is a team that oversees the functioning of an organization?
Management team
Instead of having assembly lines in which workers repeatedly perform single, specialized tasks, such as sewing zippers or attaching buttons, a clothing manufacturer forms teams of 8 to 10 workers who are responsible for producing entire garments. This is an example of a(n) ______ team.
Work
Members of the budget committee at XYCAT Co. review and approve departmental budgets that are submitted by various department heads. This is an example of ______ team.
Management
The hospital’s Grievance Committee is made up of members from various departments and is responsible for reviewing patient grievances and making recommendations to promptly resolve those complaints. This committee is an example of a(n) ______ team.
parallel
The Humane Society formed a committee to organize and coordinate a fund-raising auction to be held for the benefit of the animals. This is an example of a(n) ______ team.
Project
Which of the following are characteristics that help distinguish the five general types of teams?
the life span of the team
the extent to which team members are participating
the objectives of the team
the number of team members
the life span of the team
the extent to which team members are participating
the objectives of the team
In order to improve quality at a manufacturing firm, managers put together a team composed of members of various departments to meet on a part-time basis to analyze and discuss issues of product quality and make recommendations for change. This is an example of a(n) ______ team.
Parrallel
A team whose members are geographically dispersed but are linked through information technologies to work interdependently toward common goals is known as a(n)
_____ team.
Virtual
Teams whose tasks are quite complex and take place in contexts that are either highly visible to an audience or of a highly challenging nature are known as
______ teams.
Action
When the silent-auction committee was formed, the members quickly worked out task goals and how they planned to proceed. However, after a couple of months, it became apparent that their original plan was inadequate, so they revised their plans and set off in a new direction. The auction committee experienced
punctuated equilibrium.
Anton is a project manager at a large, multinational insurance company in the U.S. His team members are located in Ireland, Bangladesh, and Australia, and they work remotely via the use of electronic communication. This is an example of a(n) ______ team.
virtual
Each branch of a large regional credit union operates largely autonomously but is part of the same organization. This is an example of ______ interdependence?
Pooled
The Humane Society formed a committee to organize and coordinate a fund-raising auction to be held for the benefit of the animals. This is an example of a(n) ______ team?
Project
Lloyd’s new product development team is finally “hitting on all cylinders.” Its members are working together smoothly, trust each other, and are mutually committed to the objectives of the team. Lloyd’s team appears to be in the ______ stage of team development.
Performing
With ______ interdependence, one task cannot be started before the completion of one or more other tasks?
Sequential
The model of group development that asserts that teams establish patterns of behavior for task completion, experience a period of inertia midway through the project, and then fundamentally change their behavior in order to complete the project in a timely manner is referred to as
Punctuated equilibrium.
A type of task Interdependence in which team members have specialized tasks but there is not a strict sequence of events is _____
Reciprocal interdependence.
______ interdependence demands the highest level of interaction and coordination among team members.
Comprehensive
At Lamb’s Peace Church, the music director, youth group director, and director of religious education work on their tasks with little collaboration, even though they share an administrative staff. This is an example of ______ interdependence.
Pooled
To inspire team spirit, the new product development team had T-shirts printed that say, “When we dream alone, it is only a dream” on the back and “When we dream together, it’s the beginning of reality” on the front. This motto suggests that the group has a high level of
goal interdependence.
Professor Johnson has assigned a group project in her organizational behavior course, and students in each team will receive the same grade for the project, regardless of how much—or how little—they contribute to the overall project. This is an example of
high outcome interdependence.
At Abels Enterprises, a manufacturer of outdoor furniture, one worker assembles the frames for the chairs and then passes them on to a second worker. This worker fastens the cushions before passing the chairs on to a third worker, who wraps the chairs for shipment to customers. This is an example of ______ interdependence.
sequential
Behaviors that are directly related to the accomplishment of team tasks are referred to as ______ roles.
Team task
What is the best description of a mission statement?
A written declaration of an organization’s core purpose and focus
The saying “Birds of a feather flock together” would best describe what?
the similarity-attraction approach
Which type of diversity encompasses differences in attitudes, values, and psychological characteristics of people?
deep-level diversity
The value in diversity problem-solving approach suggests that _____
diverse teams have larger sets of information and points of view that the team can use.
Research has demonstrated that team members are most pleased with a team in which there are ______ team members?
between four and five
According to research, task interdependence exerts a ______ impact on team performance?
moderate positive
What is the difference between a group and a team?
A group is a collection of individuals who coordinate their efforts, while a team is a group of two or more people who share a common goal.
What is the purpose of a work team?
Permenant team that produces goods or provides services
What is the lifespan of a work team?
Long
How is member involvement in a work team?
High
