Matt - Diversity, inclusion and teamworking - Level 1

Question 1

What are the steps within the Tuckman model for team formation?

Answer 1

1. Forming
2. Storming
3. Norming
4. Performing
5. Mourning

Question 2

What is the RICS’s view on diversity and inclusion?

Answer 2

The RICS is committed to promoting diversity and equality within the profession where every member can thrive.

Rule 4 also talks about this.

Question 3

What is the primary UK legislation related to diversity and inclusion?

Answer 3

Equality Act 2010

Question 4

What are the 9 protected characteristics detailed within the Equality Act 2010?

Answer 4

1. Age
2. Sex
3. Race
4. Religion
5. Disability
6. Sexual orientation
7. Gender reassignment
8. Marriage or civil partnership
9. Pregnancy and maternity leave

Question 5

What are some different forms of discrimination?

Answer 5

1. Direct
2. Indirect
3. Harassment
4. Victimisation
5. Unconscious bias

Question 6

What is direct discrimination?

Answer 6

This is where you are treated less favourably than others

Question 7

What is indirect discrimination?

Answer 7

This is where someone with a protected characteristic is treated less favourably than others despite rules/procedures in place which apply to everyone

Question 8

What is harassment?

Answer 8

This is where you are treated in a way which violates your dignity or is offensive

Question 9

What is victimisation?

Answer 9

This is where you are unfairly treated after you have raised a complaint about discrimination

Question 10

What is unconscious bias?

Answer 10

This is where an individuals views or life experiences influences the way they interact with others

This also includes stereotyping.

Question 11

Can you give some examples of unconscious bias?

Answer 11

1. Treating someone more favourably who is similar to me
2. Stereotyping - the doctor and nurse. Assuming it’s a man and woman instantly.

Question 12

What is neurodiversity?

Answer 12

This is the differences in the way people interpret information. This is due to conditions such as dyslexia, dyspraxia, ADHD and autism

Question 13

How can you ensure that communications are inclusive?

Answer 13

Clear, concise and that they’re understood by all.

This includes different forms of communication such as written and visual.

Question 14

Are you aware of any updates in the built environment with regards to diversity and the gender pay gap?

Answer 14

Historically, the surveying industry has lacked with diversity and also suffered with regards to the gender pay gap.

The RICS are a signatory to the memorandum of understanding of creating a more diverse and inclusive built environment

Question 15

Are you aware of any other prominent legislation in relation to diversity and inclusion?

Answer 15

Modern Slavery Act 2015

Question 16

How can you tackle modern slavery?

Answer 16

Having appropriate awareness in place of what could constitute modern slavery such as unsafe working conditions, forced and unpaid work and no living accommodation.

Suitable whistleblowing procedures in place to raise concerns.

Question 17

Why is diversity and inclusion important?

Answer 17

It has a positive effect on business performance and staff retention.

It also promotes positive word of mouth and reputation, leading to greater innovation and engagement