Matt - Communication and negotiation - Level 1

Question 1

What are some of the methods of communicating?

Answer 1

1. Verbal communication
2. Non-verbal communication
3. Written communication
4. Visual communication

Question 2

What are your organisations preferred method of communication?

Answer 2

The VOA use a blend of written and non verbal communications.

Question 3

What are the steps to negotiating?

Answer 3

1. Preparation
2. Discussion
3. Bargaining
4. Conclude and agree
5. Implement and execute

Question 4

What are some methods of negotiating?

Answer 4

1. Accommodating
2. Avoiding
3. Collaborating
4. Competing
5. Compromising