Managing people Level One

Question 1

Give examples of different motivation techniques?

Question 2

How do you think organisation and communication improves human resource performance?

Question 3

What legislation relates to HR management?

Question 4

What techniques do you use for HR management?

Question 5

How do you ensure effective organisation design/communication strategies?

Question 6

How would you manage non-performers in your team/company?

Question 7

Give an example of how you have evaluated your team’s/staff management skills?

Question 8

How do you motivate your team?

Question 9

How do you ensure that deadlines are met?

Question 10

You become aware of a conflict in your team that will have an impact on the service provided to your client. How would you deal with this?

Question 11

If you had to dismiss one member of your team and had the following choice: making redundant a colleague who is both bringing business in and someone you socialise with or dismissing a member of your CEO’s family who is less productive. Who would you dismiss and why?

Question 12

What RICS guidance would you take account of when managing people?

Question 13

What is the difference between management and leadership?

Question 14

What is the benefit of good management of a team?

Question 15

Name 2 key skill as good manager requires.

Question 16

As a good manager, you need to be aware of the protected characteristics, what are these?

Question 17

What legislation sets out the protection characteristics?

Question 18

What is a Belbin model?

Question 19

When might you use a Belbin model?

Question 20

Explain your understanding of IR35 and how it may affect your organisation.