Ethics, rules of conduct and professionalism Level Two Flashcards
How do you ensure that you comply with bribery legislation?
How do you ensure you comply with money laundering regulations?
How do you ensure you comply with your firm’s bribery and gifts policy?
Tell me about an instance of when you have been offered a gift or hosptality by client
Tell me about what you would do if you felt that an instruction was outside your scope of experience or knowledge.
Tell me about an instance of when you have handled client’s money.
How would you keep client’s money securely and safely held?
Tell me about how you would handle a client complaint.
Tell me about your understanding of your firm’s process for escalating a complaint to Alternative Dispute Resolution (ADR).
Tell me about a conflict of interest check you have carried out.