Communication & Negotiation Level One

Question 1

What do you consider to be an example of good communication?

Question 2

How do you ensure that the frequency of communication is acceptable?

Question 3

What are the different ways you can communicate with clients?

Question 4

When would you choose to use written communication over verbal communication or a face to face meeting?

Question 5

What barriers to effective communication have you come across?

Question 6

Tell me about your negotiating style.

Question 7

Why is negotiation important?

Question 8

What is principled negotiation?

Question 9

What can be a barrier to negotiating effectively?

Question 10

What would be a good way to facilitate negotiations in your role?

Question 11

What would be a good way to facilitate negotiations in your role?

Question 12

Why do you consider that discussing matters in person might be effective?

Question 13

What are the alternatives to this?

Question 14

Why can these alternatives present challenges?

Question 15

Tell me about how you communicate effectively (and responsibly) using social media.

Question 16

What do RICS set out as best practice for the use of social media?

Question 17

What RICS guidance is this best practice set out within?

Question 18

How do you use visual media to communicate with clients, e.g. before & after photographs?