Ethics Flashcards

1
Q

What are the 5 ethical standards

A

Act with integrity- being straightforward/ trustworthy and acting in the public’s interest

Act in a way that promotes trust in the profession- Understanding how your actions affects others and the profession, doing what you say

Treat others with respect- Treating people fairly, being considerate and never discriminate

Take responsibility- Act with skill and diligence

Always provide a high standard of service- Act within your scope of competence, be transparent about fees, communicate in way that allows your client to make an informed decision.

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2
Q

What are the main roles of the RICS

A

Protect the interests of consumers and businesses through strict regulation of the profession

Maintain the highest standards of education and training in the surveying profession

Be the leading source of information and independent advice on land, property, construction and associated environmental issues.

Act in the public’s interest

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3
Q

What are the benefits of Joining the RICS

A

Status
Recognition
Market Advantage
Knowledge
Network

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4
Q

What are the rules for firms

A

Professional Behavior
Competence
Service
Training and CPD
Complaints handing
Client Money
Indemnity
Use of designation
Advertising
Arrangements in the event of incapacity or death
Solvency
Information to RICS
Co-operate with RICS

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5
Q

What are the rules for members

A

Ethical behavior
Competence
Service
CPD
Solvency
Information to RICS
Cooperation with RICS

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6
Q

What is a conflicts in interest

A

A conflict of interest arises in a situation where there may be an actual, perceived or potential risk that the professional judgement of an RICS-regulated firm or member will be compromised when undertaking an assignment. The most common conflicts that arise include the following:

  • A ‘party conflict’ – a situation in which the duty to act in the interests of a client or other party in a professional assignment conflicts with a duty owed to another client or party in relation to the same or a related professional assignment.
  • An ‘own interest conflict’ – a situation in which the duty to act in the interests of a client in a professional assignment conflicts with the interests of that same RICS member/firm.
  • A ‘confidential information conflict’ – a conflict between the duty of an RICS member to provide material information to one client, and the duty of that RICS member to another client to keep that same information confidential.
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7
Q

How will you deal with a conflict in interest:

A

Informed consent
Reject the instruction
Information barrie

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8
Q

Informed consent
Reject the instruction
Information barrie

A

10 hour formal
10 hour informal

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9
Q

What are the percentage split on CPD

A

50% formal
50% informal

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10
Q

How do you deal with Anti money laundry ?

A

Ask customer for proof of address and up to date ID
Carry out due diligence on the customer
If an issue is spotted then report this to the Anti money laundry reporting officer to log a suspicious activity report

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11
Q

What law relates to anti money laundry ?

A

Anti-Money Laundry regulations 2017

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12
Q

What are the penalties of the MLR

A

Up to 14 years in prison or an unlimited fine for assisting with money laundering

Up to 5 years prison sentence and unlimited fine for tipping off a person

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13
Q

What do you need to set up an RICS firm

A

Fill our registration form
Appoint responsible person and complaints handling officer
Indemnity insurance
Approval of Complaints handling procedure
Client money
Arrangements in the event of incapacity or death
Training plan

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14
Q

Who is the president of RICS ?

A

Clement Lau (2022)

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15
Q

What are the five principles of better regulation

A

Proportionality
Accountability
Consistency
Targeting
Transparency

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16
Q

What year was the RICS started

A

1868

17
Q

In your example why did you accept the Champaign and not the money ?

A

I declined the cash offer as it was right thing to do both ethically and professionally. Having read my company’s gift handling procedures, I was aware that no amounts of cash were allowed to be accepted and that gifts, that are of a proportionate amount to the work carried out, can be accepted by the company but not by the individual. This is why the gift of champagne was entered into the company raffle.

18
Q

What is an acceptable gift ?

A

In my company a gift up to £250 (No cash) a year is acceptable and only if it is for hospitality or entertainment. Certain types of gifts require prior approval from management

19
Q

Why didn’t you advise your friend ?

A

Didn’t have professional indemnity insurance

Referred friend to the find a surveyor service

20
Q

Name me a professional standard

A

RICS Valuation- Global Standards (2020)

21
Q

RICS Valuation- Global Standards (2020)

A

Surveying safely 2018
Valuation of Development properties 2019