Management-Chapter 1

Question 1

Management

Answer 1

the attainment of organizationsal goals in an efective and efficient manner through planning, organizing, leading and controlling organizational resources.

Question 2

Planning

Answer 2

the management function concerned with defining goals for future performance and how to attain them.

Question 3

Organizing

Answer 3

assigning tasks, grouping tasks into departments and allocating resources.

Question 4

Leading

Answer 4

using influence to motivate employees to achieve the organizations goals.

Question 5

Controlling

Answer 5

Concerned with monitoring employees’ activities to keep the organization on track toward its goals, and making corrections as necessary.

Question 6

Organization

Answer 6

a social entity that is goal directed and deliberately structured

Question 7

Efficiency

Answer 7

pertains to the amount of resources- raw materials, money and people- used to produce a desired volume of output.

Question 8

Effectiveness

Answer 8

refers to the degree to which the organization achieves a stated goal.

Question 9

Performance

Answer 9

is defined as the orgainzation’s ability to attain its goals by using resources in an afficient and effective manner.

Question 10

Conceptural Skill

Answer 10

the cognitive ability to see the organization as a whole and the relationship among its parts.

Question 11

Human Skill

Answer 11

a manager’s ability to work with and through other people and to work effectively as part of a group.

Question 12

Technical Skill

Answer 12

the understanding of and proficiency in the performance of a specific task.

Question 13

Top Manager

Answer 13

one who is at the apex of the organizational hierarchy and is responsible for the entire organization.

Question 14

Middle Managers

Answer 14

the middle level of the organization and are responsible for major divisions or departments.

Question 15

Project Manager

Answer 15

a manager who is responsible for a temporary work project that involves people from various functions and levels of the organization.

Question 16

First-Line Managers

Answer 16

Managers who are first or second level of the hierarchy and are directly responsible for overseeing groups of production employees.

Question 17

Functional Manager

Answer 17

Responsible for a department that performs a single functional task, such as finance or marketing.

Question 18

General Managers

Answer 18

Responsible for several departments that perform different functions, such as the manager of a Macy’s department store or a Ford automobile factory.

Question 19

Role

Answer 19

a set of expectations for one’s behavior

Question 20

Interim Managers

Answer 20

managers who are not affiliated with any particular organization but work on a peoject-by project basis or provide expertise to an organization in a specific area