Management-Chapter 1 Flashcards
Management
the attainment of organizationsal goals in an efective and efficient manner through planning, organizing, leading and controlling organizational resources.
Planning
the management function concerned with defining goals for future performance and how to attain them.
Organizing
assigning tasks, grouping tasks into departments and allocating resources.
Leading
using influence to motivate employees to achieve the organizations goals.
Controlling
Concerned with monitoring employees’ activities to keep the organization on track toward its goals, and making corrections as necessary.
Organization
a social entity that is goal directed and deliberately structured
Efficiency
pertains to the amount of resources- raw materials, money and people- used to produce a desired volume of output.
Effectiveness
refers to the degree to which the organization achieves a stated goal.
Performance
is defined as the orgainzation’s ability to attain its goals by using resources in an afficient and effective manner.
Conceptural Skill
the cognitive ability to see the organization as a whole and the relationship among its parts.
Human Skill
a manager’s ability to work with and through other people and to work effectively as part of a group.
Technical Skill
the understanding of and proficiency in the performance of a specific task.
Top Manager
one who is at the apex of the organizational hierarchy and is responsible for the entire organization.
Middle Managers
the middle level of the organization and are responsible for major divisions or departments.
Project Manager
a manager who is responsible for a temporary work project that involves people from various functions and levels of the organization.
First-Line Managers
Managers who are first or second level of the hierarchy and are directly responsible for overseeing groups of production employees.
Functional Manager
Responsible for a department that performs a single functional task, such as finance or marketing.
General Managers
Responsible for several departments that perform different functions, such as the manager of a Macy’s department store or a Ford automobile factory.
Role
a set of expectations for one’s behavior
Interim Managers
managers who are not affiliated with any particular organization but work on a peoject-by project basis or provide expertise to an organization in a specific area
