M4-topic 3 part 1 operations processes Flashcards
what are the two types of inputs
transformed resources
transforming resources
what are transformed resources
inputs that are changed or converted
examples of transformed resources (3)
materials
Information from research
Customers input
what are transforming resources
inputs that carry out the transformation process
examples of transforming resources (2)
human resources (labour ,workers)
Facilities (machinery + equipment)
what are the 4v’s
volume
variety
variation in demand
visibility
what does volume refer to
how much is made
what does variety refer
the mix of products made
what does variation in demand refer to
demand for their products
what does visibility refer to
the degree of customer contract
what do highly visible businesses do (2)
engage with customers
seek customer feedback
what is sequencing
the order in which activities occur
what is scheduling
the length of time activities take
what are some important scheduling tools (2)
Gantt charts
critical path analysis
what is a critical path
the shortest time to do all tasks
