M1-Topic 3 Marketing Processes part 1 : situational analysis, market research Flashcards

1
Q

what does the situational analysis do

A

it provides the business with the opportunity to examine its current position in the market

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2
Q

what are the two key elements of the situational analysis

A

Swot analysis
product life cycle

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3
Q

what is the swot analysis comprised of (4)

A

strengths
weakness
opportunities
threats

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4
Q

what does a product life cycle do

A

it examines the current position of the goods and/or service that a business produces in a market place.

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5
Q

what are the four phases of the product life cycle

A

establishment
growth
maturity
post maturity

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6
Q

what are the characteristics of the establishment phase(4)

A

sales growth slow
cost are high to produce
lack of revenue
minimal product awareness

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7
Q

what are some marketing strategies that should be utilised during establishment period(3)

A

launch product with high price
limited promotional
price penetration

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8
Q

what are the characteristics of the growth phase(5)

A

product awareness
band/customer loyalty
profitability as sales expand
new competitors
promotional cost rise

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9
Q

what are some marketing strategies that should be used during the growth phase(2)

A

price lowered to compete with competitors
expand their distribution channels to reach more customers

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10
Q

what are the characteristics of the maturity phase(4)

A

sales begin to slow
steady income/limited growth
product now readily available
product needs differentiation to keep competitive advantage

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11
Q

what are the characteristics of the post maturity (4)

A

decisions made affect long term survival
product established in the market
changing customer preferences
increased competition

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12
Q

what are the 4 phases of post maturity

A

renewal
steady state
decline
cessation

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13
Q

how should you make business goals

A

use the SMART approach

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14
Q

What does smart stand for

A

Specific
Measurable
Achievable
Realistic
Time

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15
Q

why do goals have to be specific

A

the objective needs to be clear and precise and relate to specific element

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16
Q

why do goals need to be measurable

A

to develop controls that are effective in measuring the extent to which the goal has been achieved

17
Q

why do goals need to be achievable

A

to be sure that the business have the finances and human resources to complete the goal

18
Q

why do goals have to be realistic

A

so it’s possible for the business is able to complete the goal

19
Q

why does time need to be monitored

A

so the business has an aim for when they want the goal to be finished so they are motivated to complete the objective

20
Q

what are the three main marketing objectives

A

increase market share
expansion/growth into new geographic markets
expand product range

21
Q

what is market share

A

it refers to the percentage of total sales a business has compared to its competitors

22
Q

what does expanding into new geographic markets refer to

A

expanding the area where your goods and services are distributed.

23
Q

what does expanding the product range mean

A

when the business is expanding there product range it allows them to enter different markets

24
Q

what is market research

A

research done on a market to find trends and wants of people in that market

25
what types of marketing research are there (2)
primary secondary
26
what are types of primary research(3)
observational research surveys experimental research
27
what types of secondary research are there (2)
Internal sources External sources
28
what are some types of internal sources (2)
Data that the business has collected in the past annual reports
29
what types of external sources are there (4)
commercial data government publication (ABS) research and trade publications Industry trade groups (ACTU)
30
what is the order of the market research process(3)
determine information needs collect data (primary and/or Secondary) analyse + interpret (make sense of data eg. graphs and tables)