M4-topic 2 Influences Flashcards

1
Q

what is globalisation

A

the process where national economies are able to trade in a integrated or independent way due to the lowering of tariff protection

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2
Q

what has globalisation allowed for (4)

A

greater trade
migration
financial flaws
Australian businesses to expand internationally

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3
Q

what are global supply chains

A

the dynamic worldwide network when a company purchases or uses goods or services from overseas.

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4
Q

what do global supply chains do

A

reduce costs and improve quality of their inputs

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5
Q

what are the different levels of technology in operations (2)

A

administrative level
processing level

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6
Q

what does administrative level technology assist with (3)

A

organising
planning
communication

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7
Q

what are some examples of administrative level technology (2)

A

mobile phone
computers

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8
Q

what does processing level technology assist with (5)

A

manufacturing
distribution
logistics
quality management
inventory management

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9
Q

what are some examples of processing level technology (4)

A

CAD
CAM
CIM
RM technology

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10
Q

what does CAD stand for

A

computer aided design

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11
Q

what does CAM stand for

A

computer aided manufacturing

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12
Q

what does CIM stand for

A

Computer integrated manufacturing

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13
Q

what does RM technology stand for

A

Rapid manufacturing technology

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14
Q

what are the cons to using new technology (2)

A

high initial costs
maintenance costs

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15
Q

what are the pros to using new technology (3)

A

increase productivity
increase efficiency
provide sustainable competitive advantage

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16
Q

what must be considered with decisions with technology (5)

A

available finance
time needed to introduce the technology
training needed
speed of technological change
technology used by competitors

17
Q

how do quality expectations affect operations when making goods (3)

A

quality of inputs
manufacturing process
expectations of the product

18
Q

how do quality expectations affect operations when performing a service (2)

A

level of professionalism
level of customisation

19
Q

what is cost leadership

A

when a business has the lowest operating costs within a industry

20
Q

what are some strategies to reduce operating cost (3)

A

eliminating waste
using automated production systems
bulk buying inputs

21
Q

what do government policies encourage business to do (2)

A

be more : innovative
competitive

22
Q

what have free trade agreements led to (2)

A

reduced protection of domestic borders (e.g low tariffs)
increase competition from cheaper foreign made products

23
Q

what policies affect businesses (3)

A

taxation
WHS
environmental standards

24
Q

what are legal regulations used to ensure (2)

A

ensure safety
fair business conduct

25
what are compliance costs
expenses associated with meeting regulations
26
what is the consequences for not following legal regulations (2)
fines reputational damage
27
what does CSR stand for
corporate social responsibility
28
what is corporate social responsibility
the duty of care commitments of a business has to its stakeholders
29
what is the triple bottom line
a frameworks that recommends business focus on social and environmental concerns
30
example of CSR issues
human rights corruption + bribes corporate transparency + honesty
31
what are shareholders
people who own shares in the business
32
what are stakeholders
people effected by the actions of a business
33
what is legal compliance
procedures that are implemented to make companies follow regulations, laws and rules
34
what is ethical compliance
expectations of the business to follow its ethics
35
what is a code of conduct
a set of non legally enforced rules set by a business to ensure staff in the business act ethically