M3-topic 5 Effectiveness of human resource management Flashcards
what is an effective H.R function
where management and employees work well together
what are indicators used for
to reflect on and determine the effectiveness of H.R strategies
what is bench marking used for
allows for a comparison of business performance against other businesses or internal measures
what are things indicate the effectiveness of a business (6)
corporate culture
staff turnover
worker satisfaction
absenteeism
levels of disputation
workplace accidents
what does corporate culture refer to
the unwritten rules, values and beliefs within a business’s management of employees
why is a strong corporate culture important for a business (4)
It promotes good relations between employees and management
Better teamwork
More communication
Achieve business goal more efficiently
which indicators reveal a bad corporate culture (3)
high staff turnover
high level of disputation
high absenteeism
what are some factors used to build abetter workplace culture (3)
fun atmosphere
flexible and family friendly practices
high quality personal relationship
what is staff turnover
the rate at which employees leave the business
what does a high staff turnover indicate
it indicates a poor employment relations due to voluntary separation
why is high staff turnover bad (3)
more recruitment, which increases training costs
low levels of morale due to bad work culture
lost productivity due to lost talent
what is absenteeism
when employees don’t attend work
how many days of paid sick leave do workers get in Australia
10 days
how many days on average of sick leave are used by workers yearly
8 days
what is sick leave tended to be used for (3)
medical reasons
family reasons
an expression of dissatisfaction
