M3 topic 3 part 2 maintenance, seperation Flashcards
what is maintenance
the process of managing:staff needs for health and safety, industrial relations and legal responsibilities (compensation and benefits)
how does business maximise staff wellbeing (2)
involve them in decision making
employee control over work lives (flexible work location and times)
how do businesses create effective workplace relationships
strengthening business communication system
how do businesses strengthen their business communication system (4)
team meetings
surveys
suggestion boxes
email
what happens to a business with poor communication (2)
lots of conflict
high staff turn over
what happens when a business has a effective communication system. (3)
avoid conflict
support employee participation
build positive business culture
why is employee participation is encouraged (3)
empowers employees
improves communication
employees care quality and efficiency of the business
what strategies are used to increase participation within the business (3)
team projects
collective bargaining + surveys
involvement in decision making
why are team projects good to promote participation from employees
teams provide an opportunity for employees to develop by sharing knowledge, skills and experiences
why are surveys an effective way to increase employee participation
surveys can be used to get ideas from employees on how to improve the businesses performance.
what types of benefits are there (2)
monetary benefits
non-monetary benefits
what are monetary benefits
benefits reflected in pay or having financial value
what are non monetary benefits
benefits that have no financial value, such as appraisal
what are fringe benefit taxes(FBT)
tax used to pay for benefits given to employees or employee associates (eg family members) in place of wage
why are businesses able to give out more flexible family friendly work arrangements
advancements in technology allowing for communication from anywhere
advantages of having a family friendly workplace (4)
Employees can balance family and work responsibilities better.
Employees can leave and re-enter work force = Lower training and recruitment costs
Positive business image and staff relationships
Improved staff wellbeing, efficiency and productivity
disadvantages of having a family unfriendly business (4)
high stress
high absenteeism
high turnover cost
potential court action
what does employees having high stress levels mean for a business (4)
decrease in staff morale
decrease in productivity
increase in staff turnover
increase in absenteeism
what does having a high absenteeism level mean for business (2)
increase in costs
decrease in productivity
what does having a high staff turnover costs mean for a business (3)
increase in staff resignation
need for more staff increases
increase in training costs
how do businesses minimise bullying and discrimination in the work place(3)
Use policies and info to increase cultural awareness, deal with bullying and reinforce consequences
Have management committed to resolve bullying
Mentoring systems
what is the separation phase
the ending of an employment contract
what are the types of separation (2)
voluntary
involuntary
what are types of voluntary separation (3)
retirement
reassignment
voluntary redundancy
