M3-topic 4 part 1 : leadership style, job design, recruitment Flashcards
what are the three types of leadership style
autocratic
democratic
laissez-faire
what are the characteristics of an autocratic management approach (2)
The manager is responsible for telling employees what to do and how they should do it
Employees don’t contribute or give feedback on decision making
what are the characteristics of an democratic management approach (3)
mangers and employees work together to achieve business goals
employees are consulted in the decision making process
manger has final decision making responsibility
what are the characteristics of an laissez-faire management approach (3)
Gives employees total power on decision making
Employees work in self managing environment
Employees report to management less often
when is an autocratic management style effective (2)
during times of crisis where quick and concise action is needed
when there is a large number, and/or inexperienced staff
when is an democratic management style effective (3)
when developing new and innovative ideas
problem solving
when seeking to motivate and empower staff
when is an laissez-faire management style effective (2)
when staff are highly experienced and skilled
when management wants staff to take ownership
what is job rotation
when employee’s assigned jobs rotate throughout their employment
why do employers use job rotation (3)
To give employees a holistic view of the business
Gives a less boring work experience
Mutiskilling for employees
What is job enlargement
a means of increasing the scope of a job through extending the jobs duties and responsibilities
why do employers use job enlargement
it provides variety with out changing jobs
what is job enrichment
making job task more interesting and challenging
why do employees use job enrichment (3)
to motivate staff
to give staff more control
to give staff more responsibility
what is job design
the number, kind and variety of tasks that a worker is expected to carry out in the course of performing their job
why is job design important
because tasks specified must align with the organisations goals as well as challenge and motivate employees
what is job satisfaction
a factor in the job design process in order to improve satisfaction levels and promote greater intrinsic rewards
what are intrinsic rewards
the good feeling one has after doing well
what three approaches are used by employers to promote intrinsic satisfaction
job rotation
job enlargement
job enrichment
what is specialisation
the breaking down of task and assignment of specific roles to workers
why is specialisation not as effective as incorporating variety
employees aren’t motivated due to easy , and repetitive work, making them feel less important to the business
what are some of the core elements of a well designed job (3)
social interaction
variety in terms of tasks
an opportunity for achievement
why are social interactions important for a well designed job
it allows employees to form relationships which can promote the working culture in the workplace (vibe)
why is having a variety of tasks important for a well designed job
it allows for employees to feel less bored when doing work as they aren’t repeating the same thing
why is having a opportunity for achievement important for a well designed job
allows employees to work harder in order to obtain a reward
what types of recruitment are there (2)
internal
external
what are some advantages of internal recruitment (3)
Motivates staff to see a path of development
Builds employee commitment and loyalty
Employees know the culture, which maintains operational productivity.
what are some disadvantages of internal recruitment (3)
Can lead to rivalry for positions
No new skills added to the business
Unsuccessful applicants for the role will become unmotivated
what are some advantages of external recruitment (3)
wider and more diverse applicant pool
new ideas and perspectives added to the business
easier to get specific skills, which saves training
what are some disadvantages of external recruitment (3)
Loss of productivity in initial phase due to orientation and introduction phase
New employee may not fit culture
Takes a lot of effort and time to recruit someone new
what are general skills
behavioural the way in which someone behaves in certain situations
why are behavioural skills so highly valued and important in a business (3)
these skills are hard to learn
very useful within the workplace
help build a successful workforce
what are some examples of general skills (4)
flexibility
motivated
positive
socially confident
what are specialised skills
specific skills needed for the job of hire
why are specific skills important
as they already have the skills required to do the job,often involving knowledge acquisition and training courses
list some specific skills (3)
IT
legal skills
knowledge based
